October 24, 2026 at 12:58 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
2987 Seneca Street, West Seneca, NY
★ 2.016 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 24, 2026 at 12:58 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy mother was at Seneca Health Care Center for the nursing home end of it. I knew that they tried really hard. They were not as engaged, but there were some good nurses and aides. The rooms were extremely tiny. You have to share a room. They're not clean, either. The food was horrible. They kind of just let people sit in their room. It's not engaging at all. They have activities, very, very few and far in between. However, if the resident isn't paying attention and doesn't ask to go, they won&ap…
★★★★★
CriticalMy loved one was in rehab for one week at Seneca Health Care Center about a month ago. - Due to incontinence issues he required assistance changing several times a night. He was forced to wait so long in his wet undergarments that he was forced to go to the bathroom on his own. He was very weak, and we specifically thought rehab was the right choice so he would have ASSISTANCE and be SAFE overnight, but clearly this was not happening. - He was never offered a shower or even a sponge bath. With all his incontinence …
★★★★★
CriticalThis was my first time visiting this facility. The staff was very friendly and went out of their way to be helpful. The interior was clean, and smelled of cleaning products! The exterior certainly did not compare to the care taken inside.
★★★★★
CriticalDo not, repeat do NOT send anyone you care about to this xxxxx excuse for a sub-acute rehabilitation facility. It stinks from the top-down. As is usually the case, the CNAs work the hardest and are the worst-paid employees. I've had a couple decent nurses here, and the higher up you go, the poorer the attitude. OTOH, the food isn't bad and the place doesn't smell like pee.
★★★★★
CriticalMy sister is here This place is filthy! There has been a cookie under the her bed for four months! I keep taking pictures of it with dates on them! I haven’t picked it up myself just to prove a point. Staff is lazy, most days they don’t even get her dressed They don’t take care of her nails her teeth or her feet They bring in her tray while she is lying down and don’t sit her up to eat! There is never a pillow case on her plastic pillow She had the same nightgown on for days on end. This place should be shut down!
★★★★★
CriticalPlease do not send your loved one here. The nurses are lazy and disrespectful. Not only was my mom covered in her own filth, but it has happened in numerous occasions and nothing has improved. For a place that charges and gouges people for as much as they do, they could at least give the people they serve some dignity and respect.
Verified overview
Skilled nursing
160 CMS-certified beds · CMS CCN 335504
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 24, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: NY Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 24, 2026 via Centers for Medicare & Medicaid Services.