★★★★★
CriticalReview for Southern Heritage Independent Living
That place was bad. Caregivers were in the car smoking, and on phone. No one was with patients at 9:00 at night.
Community profile
Southern Heritage Independent Living
5310 Clemons Road, East Ridge, TN
Independent Living
★ 0.519 reviewsRead reviews
About the community
About Southern Heritage Independent Living
Family and resident feedback
0.5 out of 5 from 19 reviews
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI visited this facility
Southern Heritage Assisted Living doesn't offer any services of any kind, and the utilities are not included in the price. I like that they have a washer and dryer and that it's a little bit larger than the other place. It was clean and very nice. They don't provide any food though.
★★★★★
CriticalI visited this facility
We toured Southern Heritage Assisted Living. It was probably my least favorite of all that I visited because it was just kind of out of style. It didn't have a lot of privacy. If you wanted to live in a crowd of people, I guess it would be good, but I kind of felt it was too crowded. The facilities were very small. They were outdated. The staff was nice.
★★★★★
PositiveI am a friend or relative of a current/past resident
My friend moved in. It's not big. There might be 20-something rooms or more. And, they sit out on the porch and talk and she seems to be happy there. They're just one room and they're not big. They have a TV, a stove and a microwave in them. They played bingo and they did puzzles.
★★★★★
PositiveI visited this facility
I toured Southern Heritage. The grounds were very nice and pretty. The staff was very accommodating. We found nothing that we would consider a negative. The room they showed was a studio apartment. They had a common area, a TV room, and very pleasant-looking outside grounds. Everything was in good condition. It was not a brand new facility but it was well-maintained. Everything was clean, neat, and very inviting.
★★★★★
PositiveHappy with Southern Heritage
My mom, as well as my sister & I, were extremely happy with Southern Heritage. They had new activities planned daily & were good about encouraging Mom to participate. The staff was always available to assist or answer questions. Laurie became the new Administrator during Mom's stay. She was also one of the nurses there so did the job of both & was so sweet & kind to everyone. Mom was very happy with the meals and loved participating in activities. I wish we had moved her there sooner. We are so thankful to A Pla…
Verified overview
What we know from public sources
- Care options
- Independent Living
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 22, 2026
Source-published features
Amenities and services
Grouped so you can scan what affects day-to-day life before opening an operator page.
Meals & dining
- Meals Provided
Health & wellness
- Non-Ambulatory Care
- Incontinence Care
- Staffing & Ancillary Services
- Diabetic Care
Services & convenience
- Complimentary Transportation
- Beautician
Activities & engagement
- Devotional Activities Offsite
- Activities On-site
Outdoor spaces
- Indoor Common Areas
Official oversight
Inspection and quality records
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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