Community profile

StoryPoint Medina West

635 N Huntington St, Medina, OH

Assisted LivingMemory CareIndependent Living

3.46 reviewsRead reviews

About the community

About StoryPoint Medina West

Welcome to StoryPoint Medina West! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living, assisted living and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference.…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$5,910/month

Care fees not included

Checked August 9, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$6,460/month

Care fees not included

Checked August 9, 2026
Schedule a visit →

2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$8,000/month

Care fees not included

Checked August 9, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$6,810/month

Care fees not included

Checked August 9, 2026
Schedule a visit →

1 Bedroom

Memory Care · 1 bedroom

Published starting price

$7,360/month

Care fees not included

Checked August 9, 2026
Schedule a visit →

Studio

Independent Living · 0 bedroom

Published starting price

$2,720/month

Care fees not included

Checked August 9, 2026
Schedule a visit →

1 Bedroom

Independent Living · 1 bedroom

Published starting price

$4,420/month

Care fees not included

Checked August 9, 2026
Schedule a visit →

2 Bedrooms

Independent Living · 2 bedroom

Published starting price

$5,420/month

Care fees not included

Checked August 9, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$2,720 observed · tracking future changes
$2,720Aug 9, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

3.4 out of 5 from 6 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Critical

Not a good experience for us

We had a bad experience in our short time at StoryPoint of Medina. The ‘enhanced’ support that was sold to us, and desperately needed did not happen with consistency and when concern was expressed by us rather than improving services we felt we were met with a lack of empathy and no consistent improvement. We’d been talked out of the assisted living we originally sought and into ‘enhanced’ independent care. After a couple weeks we expressed concern that assisted living was needed. There was no follow up from Story

See category ratings
Cleanliness
4.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
3.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
Dana JJuly 27, 2026

★★★★★

Positive

Review for StoryPoint Medina West

I am living at Story Point and it fits my needs and the people working here are very caring and respectful and attentive. I would recommend StoryPoint to others who are searching for senior living.

AnonymousJuly 15, 2026

★★★★

Critical

StoryPoint Medina West

Terrible experience. They should be reported to health department if Ohio. The facility is going thru a transition. Bought out in [Date Removed] from private owned to corporate. Under staffed across all areas. Non responsiveness to residents needs. Mixed up meds. No leadership presence. No accountability. I would not recommend until they figure out their business model. We were sad that our decision to move mom here met with such dissatisfaction.

See category ratings
Cleanliness
1.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
2.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
AnonymousApril 14, 2026

★★★★

Critical

Transition from private to corporate operation

Transition from private to corporate ownership has not been smooth. We have had a large staff turnover leaving residents confused and without some services. Call buttons are not being answered timely, showers not being given, trash & apartment cleaning not being done. Food service continues to be the most egregious issue with proteins overcooked to the point that they are so dry it is difficult to cut and chew them, vegetables cooked to mush consistency, grilled cheese, hot dogs and eggs & pancakes served burnt, ho

See category ratings
Cleanliness
2.0 / 5
Friendliness
5.0 / 5
Value for Cost
2.0 / 5
Care Services
2.0 / 5
Activities
5.0 / 5
Staff
2.0 / 5
Meals & Dining
1.0 / 5
CarolynMarch 5, 2026

★★★★

Positive

I was another AL for 5 year plus never felt like home. As soon as I walked through the doors the ambulance, friendly staff and willingness to involve me in the process of living here, made me feel like I belong here home.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Pat LDecember 18, 2025

★★★★★

Positive

I love it here! The asst decision ever made to move here.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Pat MDecember 18, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Public price status
Published starting price available
Last source check
August 9, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Activities & engagement

  • Devotional Activities Offsite
  • Activities On-site

Outdoor spaces

  • Indoor Common Areas

Apartment & room features

  • Handicap Accessible
  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 9, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
StoryPoint Medina West – Medina, OH | CareOpenly