The Barclay at Charlottesville

Review for The Barclay at Charlottesville

I would give them a -1. I am not happy with them. They charged us for 5 days for room and assistance and she had not been admitted. After admission she died 3 days later and they through automated debits charged us for 1 month 2 days after she died. It took 3 weeks and multiple calls to get money back. [community removed] and Barclay are owned by same corporation. Both sell hard and under deliver.

My sister -in-law moved in and middle of winter storms. Sales staff Olivia has been amazing to work with. She has helped coordinate all the details large and small. (In middle of ice storm). All staff has be so welcoming. My sister-in-law loves all the activities, the food is wonderful, the bistro is an added bonus in case you want to go grab something for a late breakfast or early lunch. Happy hour is amazing with music , finger foods and drinks. She said if you go hungry around there, it has to be your own fault …

I visited this facility

My friend is moving into The Barclay at Charlottesville. I went there and I liked it. My friend liked it too. The people who were there seemed to be able to accommodate all his needs. It fell in very perfectly. What I like is just the place felt very well attended, very clean, very lush, and very high-end. When you walk in, you feel like you're in a five-star hotel. His room has nice floors and window trim. It felt like it was high-class. When I looked at the menu and tried to get a sense of the quality of the…

Overall, a positive experience for our family and I'm hopeful for some improvement

Many of the aides are not friendly or proactive, forcing my mom to wait and ask for help repeatedly. The activities are wonderful but they now divide IL and AL activities, which makes Mom feel less than and causes divide in the community. The facility is very nice and makes Mom feel special but repairs are slow. Her room is very small. That, combined with the low level of care makes the price tag hard to swallow. Overall, this was a good move for her in addressing her loneliness and need for occasional care (wh…

Overall wonderful experience

Although it is so difficult as a family, transitioning my mom into an assisted living facility, we were so lucky to find her new home here. We were referred by a friend who had also had to transition her father. My moms decline in memory was very quick and it was difficult but this move has worked out very well for her.

My grandmother moved in a few months ago, and it's been like night and day! She lived alone before this and wasn't able to get out much aside from when we visited but every time I've spoken to her over the phone she's told me all about getting to know her neighbors and how nice all of the staff are. I haven't gotten the chance to visit her yet but she's said the food was very good and that the serving staff were really kind.