Community profile

The Haven Assisted Living at Eleanor

7472 Eleanor Drive, Mechanicsville, VA

Memory CareAssisted Living

★ 5.01 reviewsRead reviews

About the community

About The Haven Assisted Living at Eleanor

The Haven Assisted Living at Eleanor in Mechanicsville, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

5.0 out of 5 from 1 reviews

Overall rating from Seniorly. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I cared for my Mother, who had Alzheimer's and Vascular Dementia, for a few years until it got to be more than I could handle. At the time we found The Haven, Mom was already termed as a hospice patient. The atmosphere and care there was so wonderful that Mom actually got better and was taken off of hospice for 6 months! Our visits were purely joyful during that time. Previously she had never wanted to go into a "home" and be around other elderly folks, but she found that she loved it. She made friends and loved be…

Deborah LJanuary 17, 2024Seniorly

★★★★★

Critical

This place should be closed down

My mom fell was never ever ever told about until the day she died, I checked her precious body, she was bruised from her legs to her arms.. the family knew nothing of this fall and when I asked the staff about it, they shook their heads and acted like we should have been told. .the fall happened on a Saturday she passed that Monday....yeah she had terminal cancer but she was up and walking around 2 days before the fall that no one told us about...and the owner didn't even return my calls...the haven in mechansville…

See category ratings
Cleanliness
3.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Diana DMarch 3, 2023Published source

★★★★★

Positive

I visited this facility

We're going to place my mom at The Haven Assisted Living @ Eleanor because it might be a good match for her. She's going to be the 6th person in this house. They have live-in caregivers there 24 hours a day. What I liked most about it is the low resident-to-caregiver ratio. They're licensed to take in only 7 residents. They kept the place very clean, and there was no odor whatsoever. I saw the residents and they were all dressed and clean, looked like they were all cared for. The place is like a 2000…

KathyNovember 16, 2022Caring.com

★★★★★

Critical

Horrible facilities

Don't take your loved one here. They are mean, will not communicate with the residents. They resort to physical force and should not be allowed to take in any adults who can not fend for themselves. They lied about everything they do and all residents must sit in front of the television all day. They are not allowed to do anything on their own. I am disgusted by these facilities in Mechanicsville. The owner promised that the residents could be active and do things (help set table, help cook, go outside, etc) and t…

See category ratings
Cleanliness
0.5 / 5
Friendliness
0.5 / 5
Value for Cost
0.5 / 5
Care Services
0.5 / 5
Activities
0.5 / 5
AnonymousMay 21, 2018Published source

★★★★★

Positive

We are happy with the care

This is a great care home. The owner is unbelievable and knows how to manage. The food looks great and the other residents seem to like it. The caregivers are attentive and make sure the residents receive the care they need. They keep the home clean and they do offer some activities, however I do think they could use a few more activities. I am so happy we found this care home and I would recommend it.

See category ratings
Cleanliness
4.5 / 5
Friendliness
4.5 / 5
Value for Cost
4.5 / 5
Care Services
4.5 / 5
Activities
4.5 / 5
AnonymousJuly 25, 2017Published source

★★★★★

Positive

Great Care

This is a nice community. Very clean and taken care of. The staff is very nice and always very helpful. The meals that are offered are very appealing. Great activities are offered. I would recommend this community for other families.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousOctober 5, 2016Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Health & wellness

  • Diabetic Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care

Services & convenience

  • Complimentary Transportation

Apartment & room features

  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Haven Assisted Living at Eleanor – Mechanicsville, VA | CareOpenly