Studio
Assisted Living · 0 bedroom
$5,125/month
Care fees not included
Checked August 18, 2026Community profile
785 Henry Avenue, Ballwin, MO
★ 3.345 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$5,125/month
Care fees not included
Checked August 18, 2026Assisted Living · 1 bedroom
$6,245/month
Care fees not included
Checked August 18, 2026Assisted Living · 2 bedroom
$7,360/month
Care fees not included
Checked August 18, 2026Memory Care · 0 bedroom
$8,335/month
Care fees not included
Checked August 18, 2026Memory Care
$7,170/month
Care fees not included
Checked August 18, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalSize of apartment-great Staff-usually good but short handed Food-getting better but few choices before new management Cleanliness-regular change with trash but apartment cleaning is rare. Seems as if staffing is the overall problem.
★★★★★
PositiveThe staff was very nice and caring, and the facility was clean. However, they could improve on the food service, it was understaffed. Based on the experience we had, we would still recommend Brookdale West County to other families.
★★★★★
PositiveThere is an open door policy with the administration and staff encouraging the families to speak with them about any issues or questions that may occur.
★★★★★
PositiveWe liked the fact that it was kind of a small community of people. I liked that they had a workout room and that they check up on their residents every four hours or something like that. They also take their residents on trips out of the facility from time to time. They have the meals and it's convenient. The lady who toured me there was very nice, knowledgeable, and very willing to explain all the different amenities and the pricing. The dining area is nice. The space was plentiful, the lighting was good, and…
★★★★★
Critical1. Horrible! We pulled him out two weeks ago. He was covered in bruises, and we later found out he has several cracked ribs. They also did not give him his specifically prescribed medication correctly or on time. EVER! LOTS OF agency folks too. They are just there for the pay check! 2. It was pretty clean most of the time. 3. They are friendly unless your loved one actually needs attention or if a visitor is there observing. The management flat out lied on a number of occasions about the well being and behavior o…
★★★★★
PositiveThere's no cleaning schedule for residents rooms. Same debris, dust, bugs, (soiled latex gloves) are on floor, not picked up for months. Toilets have pink and black mold inside and outside. Tried engaging local management, they promise to address but no actual results. Meal food is cheap, lots of pasta and simple lunch meat. No secondary option if resident doesn't like the main entrée offer. Staff might offer a lunchable or peanut butter crust less. Huge turnover in staff. Difficult to find the few staff members to…
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.