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Community profile

The Highlands of Geneva Crossing

721 S. Curtis Street, Lake Geneva, WI

Independent LivingAssisted LivingMemory Care

11 published reviews availableRead reviews

About the community

About The Highlands of Geneva Crossing

The Highlands of Geneva Crossing in Lake Geneva, WI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

11 published reviews available

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.

★★★★★

Positive

Arbor Village, The Best Of Everything.

Words are powerless to express my feelings about Arbor Village of Geneva Crossing. The facility is beautiful inside and out with a court yard, beautiful dining room, party room and much more. There are many activities and outings for the residents. Our mother was there for years until her passing. She experienced comfort and independence. Wonderful care was provided for our loved one. Everyone is so caring and helpful not only to our mother but our family as well. The staff is compassionate and friendly giving the …

Family/friendMemory Care
See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
The Duros FamilyMarch 19, 2019Published source

★★★★★

Critical

Donna- RUDE

[Name removed] at the front desk was extremely rude! I have never been approached by such an angry person at the door that asked me 100 questions about why I was there that was not relevant to my mothers care. [Name removed] made me feel very unwelcomed. I turned around and left. If this was any indication on how my mother would be treated !

Memory Care
See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
rudestaff123August 19, 2018Published source

★★★★★

Positive

Forever Grateful

Our father called Village Glen his home away from home for a year and a half. Our family called Village Glen an answer to our prayers. Dad had dementia and needed more care, stimulation and attention than our family was able to provide. Change is hard but sometimes necessary-- Village Glen provided the perfect home away from home. The ATMOSPHERE was warm, inviting and welcoming, Dad's room had all the comforts of home, along with two views to enjoy watching his birds arrive for their daily meal. The STAFF/CAREGIVER…

Family/friendMemory Care
See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousFebruary 28, 2015Published source

★★★★★

Positive

Thanks for being there when I needed you, Arbor Village!

My mom was a resident for 3 years until her death and we couldn't have been happier with her time at Arbor Village. I've been in a lot of care facilities, and this is at the top. It passed the smell test (literally) when I first walked in the door. Andy Kerwin sets a high standard for care, and the staff does not disappoint. They are capable, caring, and attentive to the needs of residents. Lots of activities enable the residents to socialize and nutritious meals keep them nourished. It felt like an extension of ou…

Family/friendMemory Care
See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Mark Moller-GundersonFebruary 18, 2015Published source

★★★★★

Positive

Home away from home.

When Mom decided it was time to go to an assisted living facility, we shopped around a bit but the decision was easy. Arbor Village just felt right from the very first time we entered the building - bright and airy, nicely appointed, clean and comfortable. Then we got to know the staff and it only got better. Mom didn't want to leave her home, but when it became necessary, Arbor Village became her second home. She made many friends there, with fellow residents as well as staff members. The activities staff made sur…

Family/friendMemory Care
See category ratings
Cleanliness
4.5 / 5
Friendliness
4.5 / 5
Value for Cost
4.5 / 5
Care Services
4.5 / 5
Activities
4.5 / 5
Rebecca HohlsteinFebruary 17, 2015Published source

★★★★★

Positive

highly recommend

My mom has been at Arbor Village/Village Glen for memory care for over two years. It has been such a blessing to know that she is well looked after there. I am able to visit often, so I have seen the staff in action. They provide appropriate care, activities, and a warm family atmosphere for the residents. I would highly recommend this facility.

Family/friendMemory Care
See category ratings
Cleanliness
4.5 / 5
Friendliness
4.5 / 5
Value for Cost
4.5 / 5
Care Services
4.5 / 5
Activities
4.5 / 5
Kim BroselJuly 24, 2014Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 20, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Memory Care

Services & convenience

  • Cats Allowed
  • Dogs Allowed
  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost
  • Beautician

Activities & engagement

  • Devotional Activities Offsite
  • Activities On-site
  • Activities Off-site
  • Devotional Activities On-Site

Outdoor spaces

  • Indoor Common Areas
  • Outdoor Common Areas

Apartment & room features

  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 20, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

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Published price comparison

Nearby starting prices

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Operator-published starting prices only; care fees and inclusions differ.
The Highlands of Geneva Crossing – Lake Geneva, WI | CareOpenly