Community profile

The McAuley, a CCRC

275 Steele Rd, West Hartford, CT

Assisted LivingIndependent LivingMemory Care

9 published reviews availableRead reviews

About the community

About The McAuley, a CCRC

The McAuley, a CCRC in West Hartford, CT is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

9 published reviews available

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.

★★★★★

Positive

The McAuley was wonderful! Staff and residents were friendly and vibrant! The offerings and activities were excellent! The cost - especially the (refundable) lump sum - was responsible for my aunt choosing [removed] instead.

RPMay 5, 2023Published source

★★★★★

Positive

Highly recommended, active Life Plan community for seniors still living full enriching lives.

Although founded by the Sisters of Mercy, residents have diversity of faiths (Christian & Jewish) as well as non-practicing. Most residents live independently and there is one floor dedicated to assisted living. There are many activities and residents are friendly and look out for each other. Apartment sizes range from studio, 1 bedroom, 2 bedroom. All have full kitchens and some have porches.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
anonymousApril 12, 2023Published source

★★★★★

Positive

Parents just love it

My parents moved into the McAuley in January 2018. They live in the Assisted living part. Mom would have qualified for Independent living, but my father did not. It took them about 6 months to make the adjustment they are in their 90s and had always lived independently. It can be a bit depressing for my mom ( at 91 is as sharp as ever) because many people on her floor have some form of dementia and many have walkers or some physical problem. That being said she has made friends and the staff is fabulous (especially…

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
LIsa BannonJuly 9, 2019Published source

★★★★★

Critical

At the MacAuley my mother liked her apartment and made friends with a couple of people on her floor, however, going to the dining room presented a problem for her. Although not explained upon entry to MacAuley, residents who attend the dining room take a table of their own in which they invite the guests they want to fill 6 seats. Residents typically get ‘dressed up’ for dinner and must be invited to a table. My mother, a new resident, was not invited to a table, and felt shunned and alienated. She had the choice o…

See category ratings
Cleanliness
3.0 / 5
Friendliness
2.5 / 5
Value for Cost
2.0 / 5
Care Services
2.5 / 5
Activities
2.0 / 5
J. HanleyFebruary 8, 2019Published source

★★★★★

Critical

Depressing

I had the pleasure of visiting residents at this facility. Unfortunately I found the apartment to be dusty when it was just cleaned within the past 4 days. Also noted in the stairwells there are no cameras so if some one fall it could be a long wait till they are found!!! That's scary!! And not having food available on Sunday evening is worrisome!!! All in all the place looks like public housing, the staff needs to smile more and step up to the plate!

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
2.0 / 5
Care Services
1.0 / 5
Activities
2.0 / 5
AnonymousOctober 3, 2016Published source

★★★★★

Positive

Transplanted Mew Yorker Takes Root in West Hartford

“With its charming, home-like, new decor and vastly improved food you’d hardly know the McAuley I moved into four and half years ago. Beautifully designed apartments, wonderful, caring community of peer group residents and ideal location, with transportation provided five days a week (medical visits are free), it’s like a brand new facility. I’ve even stopped trying to win the lottery so I could move back to New York.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.5 / 5
Care Services
5.0 / 5
Activities
4.5 / 5
Gramercy GalAugust 22, 2016Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 2, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Gluten-free
  • Room Service
  • Vegan
  • International Cuisine
  • Organic
  • Low / No Sodium
  • Meals Provided
  • No Sugar
  • Vegetarian
  • Professional Chef
  • Restaurant Style Dining
  • Guest Meals
  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Health & wellness

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • English
  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed

Activities & engagement

  • Devotional Activities On-Site
  • Book Club
  • Day Trips and Outings
  • Art Classes
  • Live Dance or Theater Performances
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Protestant Services
  • Brain fitness / Dakim
  • Live Musical Performances
  • Trivia Games
  • Men's Club
  • Birthday Parties
  • Live Well Programs
  • Visiting Rabbi
  • Stretching Classes
  • BBQs or Picnics
  • Community Service Programs
  • Activities Off-site
  • Mormon/LDS Services
  • Visiting Chaplain or Priest
  • Activities On-site
  • Jewish Services
  • Catholic Services
  • Other Religious Services
  • Holiday Parties
  • Devotional Activities Offsite
  • Wine Tasting
  • Happy Hour
  • Bible Study Group
  • Yoga / Chair Yoga
  • Dances
  • Karaoke

Outdoor spaces

  • Billiards Lounge
  • Piano or Organ
  • Woodworking Shop
  • Fitness Center
  • Game Room
  • TV Lounge
  • Outdoor Common Areas
  • Indoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Outside Patio
  • Barber Shop
  • Private Bath
  • Library
  • Central Fireplace
  • Computer or Media Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Golf Course or Putting Green

Apartment & room features

  • Kitchenette
  • Bath Tubs
  • Air Conditioned
  • Full kitchen
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 2, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required