★★★★★
PositiveThe McAuley was wonderful! Staff and residents were friendly and vibrant! The offerings and activities were excellent! The cost - especially the (refundable) lump sum - was responsible for my aunt choosing [removed] instead.
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275 Steele Rd, West Hartford, CT
9 published reviews availableRead reviews
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★★★★★
PositiveThe McAuley was wonderful! Staff and residents were friendly and vibrant! The offerings and activities were excellent! The cost - especially the (refundable) lump sum - was responsible for my aunt choosing [removed] instead.
★★★★★
PositiveAlthough founded by the Sisters of Mercy, residents have diversity of faiths (Christian & Jewish) as well as non-practicing. Most residents live independently and there is one floor dedicated to assisted living. There are many activities and residents are friendly and look out for each other. Apartment sizes range from studio, 1 bedroom, 2 bedroom. All have full kitchens and some have porches.
★★★★★
PositiveMy parents moved into the McAuley in January 2018. They live in the Assisted living part. Mom would have qualified for Independent living, but my father did not. It took them about 6 months to make the adjustment they are in their 90s and had always lived independently. It can be a bit depressing for my mom ( at 91 is as sharp as ever) because many people on her floor have some form of dementia and many have walkers or some physical problem. That being said she has made friends and the staff is fabulous (especially…
★★★★★
CriticalAt the MacAuley my mother liked her apartment and made friends with a couple of people on her floor, however, going to the dining room presented a problem for her. Although not explained upon entry to MacAuley, residents who attend the dining room take a table of their own in which they invite the guests they want to fill 6 seats. Residents typically get ‘dressed up’ for dinner and must be invited to a table. My mother, a new resident, was not invited to a table, and felt shunned and alienated. She had the choice o…
★★★★★
CriticalI had the pleasure of visiting residents at this facility. Unfortunately I found the apartment to be dusty when it was just cleaned within the past 4 days. Also noted in the stairwells there are no cameras so if some one fall it could be a long wait till they are found!!! That's scary!! And not having food available on Sunday evening is worrisome!!! All in all the place looks like public housing, the staff needs to smile more and step up to the plate!
★★★★★
Positive“With its charming, home-like, new decor and vastly improved food you’d hardly know the McAuley I moved into four and half years ago. Beautifully designed apartments, wonderful, caring community of peer group residents and ideal location, with transportation provided five days a week (medical visits are free), it’s like a brand new facility. I’ve even stopped trying to win the lottery so I could move back to New York.
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Coverage last checked October 2, 2026.