The Palms of Longwood

Love my Mom's new home!

When it's time to move a parent into an assisted-living facility, it can be tough to figure out which is the best fit. The Palms of Longwood helped create a smooth transition to my mom’s new home. They understand that family is an important role for their residents and go above and beyond to include us in mom’s care plan, as well as make us feel welcomed at every visit. I sincerely appreciate all they do for my mom!

Be Aware

Care is mediocre at best. Rooms are never properly cleaned. Family members come in and thoroughly clean the rooms. Rooms are old and dingy. The Food is awful. Giving 2 stars is a stretch. There are NO outings and non-existent activities. Great place to drop off your family member and wait for the inevitable.

I am a friend or relative of a current/past resident

Staff friendly, but hard to get in as doors are locked and frustrating when there's no one at the desk to buzz you in so you wait. I asked My friend if there were any outings he just checkled and said No. He mentioned they eat about every 4 hours and said the food is aweful would prefer to go to McDonald's, I had to laugh.. Must admit the Rooms could use some renos too. As a non-smoket was put off as I stood at the gate waiting to get buzzed in from the amount of cigarette smoke coming thru. I don't …

I visited this facility

The Palms of Longwood needs a lot of renovations. It was dark, dingy, and well-worn. It was more like a nursing facility. The staff members were on top of it, but the facility is extremely old and needs some modernization. I also think they're understaffed. They were asking for more for poor quality.

This is an older community and in need of some dire upgrading. The community has had numerous owners and so far they have not upgraded anything. The staff were nice and they did try to keep the community clean.

I am a friend or relative of a current/past resident

My name is Ms. Alba. My Mom is a resident in this community. I want to THANK EVERYONE for such a job well done in making sure "All Residents" are maintained at a safe and stable level in their health as well as safety. We ( The Family ) had an awesome time with Mom on Mother's Day, but Mom had too much to eat celebrating and her Glucose was too hi when the nurse at the facility checked her. The nurse on duty immediately called me to let me know and I was very pleased to see day in and day out that th…