Community profile

The Park in Plano

3208 Thunderbird Lane, Plano, TX

Skilled Nursing

★ 3.011 reviewsRead reviews

About the community

About The Park in Plano

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 14, 2026 at 2:34 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 7:16 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.0 out of 5 from 11 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I visited this facility

I visited The Park In Plano. It's a nursing home, and it's a place that shouldn't even be up and running, and shouldn't be qualified to. I dislike everything about it. It seemed like it was a place with people who were homeless and living on the street. Everything seemed to be dirty that they were lying on. It was overcrowded to me, and the room I saw was so tiny. They're telling me it was two people per room, but there's no way it could be approved to allow two people to be in a room …

Mary11June 9, 2025Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My 87 year old sister was in this facility. She had multiple health issues & initially went in for rehab. It is an older facility but I was immediately drawn to the staff. They were all so friendly & happy the place is very clean. I visited at odd times & never found a problem. The staff was so loving & gave her great care. She w as there for about 10 months before she passed. She loved her roommate & quickly came to love her caregivers. I have never second guessed my choice. I looked at communi…

Linda ChaseJuly 30, 2020Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

Older building but has a team that has been around for a long time. Some of them have worked in the building for 20+ years. They all care and work very hard to take care of the residents that live here. They aren't perfect but I feel like they care! Therapy team is great, and there are lots of performers that come in. The building isn't the same as some of the new ones out there, but it is kept up well and has great courtyards/outdoor space, and has a great atmosphere with everyone bustling around in the …

FamilyMemberOf3208June 1, 2020Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Be very proactive with the facility regarding your love ones or you wont know anything that's going on with them. The care meetings are unusually held with or without you present and the Director of Nursing is not informative due to incompetent nurses not following up with the DON. My mom is 100% cognitive with no way of communicating to anyone what she truly needs and wants. Everything this center does is not for the benefit of any one resident but is design as a one size fits all approach. Everyone receives …

Lack TransparencyMay 26, 2020Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mom has been in this facility for a few weeks. The front office staff is very rude. I received one demanding phone call stating I needed to do paperwork within 3 days, when I went by to do the paperwork the lady handed me blank papers to sign. My mom has been here for over 3 weeks and have yet to receive a call regarding a care plan meeting. I have suggested care, however they have their own agenda. If you are look for a loving caring facility for you loved one this is NOT it.

LshasteenDecember 11, 2019Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

I can only praise the staff of The Park at Plano. My adult child was admitted after a long hospital stay. I did not know how to deal with this transition. They gave me comfort. They put my mind at rest. I knew in my heart and soul that the staff has more love in their hearts than any skilled facility I had ever been to. Each person I interacted with had a smile and a kind word for me. They comforted me when I cryed. And put my mind at ease when I worried. I wasnt able to go to see my child as often as I wanted. I w…

VBRAWNERJune 7, 2019Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

The Park in Plano

120 CMS-certified beds · CMS CCN 675113

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 14, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 15, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

TX Medicaid

Payer: TX Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 3/5 health inspection · 1/5 staffing · 4 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required