Community profile

Twelve Oaks

1297 Galax Trail, Mount Airy, NC

Assisted LivingMemory Care

★ 4.512 reviewsRead reviews

About the community

About Twelve Oaks

Twelve Oaks in Mount Airy, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

4.5 out of 5 from 12 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

Twelve Oaks was clean and the residents looked well cared for, but it was going to be a semi-private room. My sister couldn't afford a private room there. She is a smoker, and they had an area set aside that was a sheltered part of the facility where smokers could go. They had a nice dining area, like a cafeteria, where people could have their meals. They had activities for people to do, and the activity director was impressive and very creative. The people were very friendly and very accommodating. I spoke wi…

SusanJune 14, 2026Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My Wife has been at Twelve Oaks in the Memory Care section for almost two years. I have been pleased with the care she has received. The staff has been consistent in being of help and truly care for her well being.

Rodger J.May 5, 2023Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother has been a resident at Twelve Oaks for 3 months now and I have been there quite often to visit. I am very pleased with the facility, the rooms are roomy which we were allowed to basically do whatever we wanted to it, and bring whatever we wanted. The staff is very helpful when I have a question or need something, and they were very helpful in the moving in process. They also have a nice fenced-in courtyard so my mother can go outside, very happy about that. I recommend Twelve Oaks to anyone looking for a …

HopeCruttiMay 4, 2023Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My dad has lived in this facility for almost 8 years. He considers it home. It’s very clean and the staff takes great care of him. They are very dependable. My dad loves the activities, especially Bingo!

Jen24May 4, 2023Caring.com

★★★★★

Positive

I visited this facility

I visited Twelve Oaks and I got a good overall impression. The amenities are average to slightly average. The rooms were basic and everything was clean, but they didn't have any kitchen facilities, just a bathroom. They have a salon, and they have a small kind of living room area with books, games, and a TV. The staff seemed very nice, knowledgeable, and helpful.

AmandaJanuary 19, 2019Caring.com

★★★★★

Positive

I visited this facility

This week I had the pleasure of visiting a family member living at the facility when i visited for two days this week. I am a physician specializing in internal medicine and geriatrics and this was my first visit to the facility. I wanted to note how impressed I was. The facility was lovely and ideally organized. Everything was convenient and comfortable and as nice as if I was visiting a friend in their nice home. The residents all seemed happy and at home. All the staff were very very friendly , professional, and…

Dr. Steven AtwoodNovember 2, 2017Caring.com

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Diabetic Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care

Services & convenience

  • Complimentary Transportation
  • Cats Allowed
  • Dogs Allowed

Activities & engagement

  • Activities On-site
  • Devotional Activities Offsite

Outdoor spaces

  • Indoor Common Areas

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required