★★★★★
CriticalCare facility
Initially facility was nice, but as I visited more frequently there were many issues that appeared. What I was told was not what was happening. I would not recommend this facility for your loved one.
Community profile
14550 Victoria Estates Lane, Poway, CA
3 published reviews availableRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.
★★★★★
CriticalInitially facility was nice, but as I visited more frequently there were many issues that appeared. What I was told was not what was happening. I would not recommend this facility for your loved one.
★★★★★
CriticalSo they own three properties. Originally my Mother was going to be placed at Victoria Estate. However, at the last moment the administrator changed her mind and switched my mother to another property in Poway. It wasn't as nice but she felt my mother would be more comfortable there so that's where she was placed. I'm not sure if that is something that would be useful to you to know. I was really not on board with her being transferred to another property but I went along with it because she said it would be short t…
★★★★★
PositiveThey have gone above and beyond for my mom. They get her up everyday and take her around the facility and get her out and about. She is so much happier here than she was at her previous facility. She is in much better care and they are doing everything they said they would do when we signed up. I would highly recommend.
Verified overview
Assisted living
6 licensed beds · License 374603739
Classification and identity evidence
Current licensed California RCFE with capacity of six or fewer. Capacity is a conservative small-home proxy; CDSS does not certify the marketing label Board & Care.
Official-source proxy—not an official marketing classification · observed October 16, 2026Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 16, 2026.