Community profile

Victoria Gardens of Frisco

10700 Rolater Dr., Frisco, TX

Skilled Nursing

★ 3.811 reviewsRead reviews

About the community

About Victoria Gardens of Frisco

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 27, 2026 at 10:03 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.8 out of 5 from 11 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am a friend or relative of a current/past resident

My father moved into Victoria Gardens of Frisco. It's always clean. It smells OK in there. It doesn't stink or anything. Everybody is really friendly, and the rooms are pretty nice. He is in a shared room, so he's got half the room, and the other guy's got the other half the room, but it's decent. They've got bingo. They play games. They have physical therapy. They have meals. They're doing haircuts there and stuff like that. I haven't sampled their food, but my dad says it&a…

KeithApril 10, 2025Caring.com

★★★★★

Critical

Concerned

Very concerned about my mother’s well being at Victoria Gardens, Frisco, after only 11 days of admission on [date removed] she was hospitalized at Texas Health in Frisco with bleeding due to a UTI and extremely constipated. She was released after 3 days on antibiotics and laxatives. Two days ago she started bleeding heavily again where her diaper was saturated, again today's diaper was saturated with blood. Head nurse and other nurses are on consensus that bleeding is not enough to be of concern, that the Dr will b…

See category ratings
Cleanliness
4.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Lisa AOctober 6, 2023Published source

★★★★★

Critical

I am a friend or relative of a current/past resident

Very concerned about my mother's well being at Victoria Gardens, Frisco, after only 11 days of admission on Sept 27, 2023 she was hospitalized at Texas Health in Frisco with a bleeding due to UTI and extremely constipated. She was released after 3 days on antibiotics and laxatives. 2 days ago she started bleeding heavily again where her diaper was saturated, again today's diaper was saturated with blood. Head nurse and other nurses are on consensus that bleeding is not enough to be of concern, that the Dr…

Lisa 3October 6, 2023Caring.com

★★★★★

Positive

I visited this facility

The activities at Victoria Gardens Frisco are top notch. Venetta goes out of her way to coordinate the best activities for the residents.

pennijones3May 16, 2023Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

mom moved here after developing sepsis at another Nursing home. She was admitted during the omicron surge in early Dec, the facility has been very attentive to regularly test employees/residents and make sure we use proper PPE when visiting. Over the 2 months she has been at VGF - things have become much more organized and she gets her regular showers and sheets changed. The staff and rehab staff have been very good with my mom to make sure she gets up and walks with her walker. The one area to improve would be the…

vad1234January 30, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My dad is at Victoria Gardens of Frisco for rehab. We chose it because it was probably the closest one for everybody to get to. He's been there almost five weeks now, but they are not doing the rehab like they should. They're not making him get out of bed. He's not getting stronger. They're not very attentive to him, and they're not usually available when he needs the help. He doesn't like the food. It's either cold or it's not what he wants. His room is fine, but he hasn&apo…

KimAugust 29, 2021Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 27, 2026

Campus care settings

Skilled nursing

Victoria Gardens of Frisco

118 CMS-certified beds · CMS CCN 675811

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 27, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

TX Medicaid

Payer: TX Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 4/5 health inspection · 2/5 staffing · 5 recent-cycle deficienciesView the official record ↗

Coverage last checked October 27, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required