Viva Senior Living at Harleysville

Our family's experience

There are two employees that need to be trained on how to handle dementia patients. I have been there personally one time when they weren't treating my father very kindly. I did tell them about that. My father loves the food they serve which is wonderful! The place is extremely clean which is nice. My father will be dressed in the same clothes for days even though we have plenty of clothing for him in his dressers! We have pajamas for him to wear at bedtime but apparently that's too much trouble for them to chan…

They were very friendly. [name removed] knew the residents and talked a little with them. We saw one of the studio apts and the resident was there and kindly let us look around the room. I liked that there was a separate room where we could have a private family lunch if we wanted to or a little private party. Looks like there are a lot of things to keep the residents busy if they want to be. It all looked very clean.

Worth looking at this facility.

Room for improvement

They are not fully equipped with staffing and or with experienced staff. I've been experiencing issues DD with this for the last couple months. The admin staff and activities staff are great.

I am a friend or relative of a current/past resident

We picked here because they had immediate availability. My parents aren't happy with the food, but other than that, the place takes good care of them. My dad has had a couple of falls, but luckily, he was there, so the staff was there to assist him. Overall, I think it's a good place for them to get the care they need while still having somewhat independent living, even though they have assisted care right there. They still get their own room. If they don't want to deal with people, they can get into…

I visited this facility

Our second choice would have been here. The staff was very nice, very professional, and very engaging. The nurse in charge seems very knowledgeable and very dedicated to her job. The facilities were very clean. There were no odors. The residents seemed very well cared for and clean. Overall, it was pleasant. I didn't walk out of there with any negative feelings. I thought the apartment that would be available to my father was very nice. It was in the process of being repainted and cleaned since someone had mov…