★★★★★
CriticalI am thoroughly astonished and disappointed in the communication process with this business in getting my mom there for home assisted care. They have terrible communication comprehension skills as two days later when my mom was to be transported there they changed up and said that it would be too much work to take care of her under home assisted care and she would be under hospice. That was not what we agreed upon and I said over and over no she just needs home assisted care. Why didn't they say that in our first m…
