WELLBROOKE OF WESTFIELD

Amazing Atmosphere & Care

I had a series of blood clots that settled in my lungs. I was treated at the hospital and then discharged into Rehab to strengthen my breathing ability (short-term rehab). I had previously broken my hip a year before in a fall and had to endure rehab before. I was not exactly excited at the prospect, as my previous experience was not that great. Surprisingly, Wellbrooke of Westfield was a breath of fresh air! It's a small-ish facility, which makes it feel more like a familial environment. All the nurses and techs w…

I am/was a resident of this facility

I had a series of blood clots that settled in my lungs. I was treated at the hospital and then discharged into Rehab to strengthen my breathing ability (short-term rehab). I had previously broken my hip a year before in a fall and had to endure rehab before. I was not exactly excited at the prospect, as my previous experience was not that great. Surprisingly, Wellbrooke of Westfield was a breath of fresh air! It's a small-ish facility, which makes it feel more like a familial environment. All the nurses and te…

I am a friend or relative of a current/past resident

My wife was at Wellbrooke of Westfield for a while during the rehab part. The best thing about it was that it was one of the cleanest establishments I've ever seen. It was very well laid out. They had excellent equipment for rehab. The thing I liked least about it was the people themselves. I don't know if the aides were shorthanded or just improperly trained. Most of the staff was good, but the aides had no idea what they were doing. The way they treated some of the residents was just intolerable. The fa…

My 82 year old mother has been at Wellbrooke of Westfield for two years now and we feel so lucky that she gets to call this place home. The staff are incredibly friendly and caring and provide exceptional care for her - truly better than what we are able to do at home. There are lots of events for residents and sometimes they even have kids come in which all the older adults just love. I would highly recommend this place for anyone who needs assisted living support.

Nice community with lots of amenities. The overall care is very good. The staff always has the community looking clean and the residents are active.

I visited this facility

No one was at Wellbrooke of Westfield to take my appointment. There was a very nice person who stepped in and gave me a tour even though she didn't know I was coming, but that was a little off-putting to have an appointment with no one there to meet you. From the curb side, the facility itself was absolutely breathtaking; however, it was probably the most institutionalized of all the places even though it was very well-decorated and well-staffed. It was not as homey as the others. There were two dining areas o…