Wesley Willows

I visited this facility

Wesley Willows was an older facility but kept up very nicely. The people we talked to were friendly. The facility itself is spread out very large, like 2 or 3 different buildings. We toured one of the rooms. It was a studio and it was very small but when we got down to talking about the price it was so much higher. The staff was well informed but seemed to hold back when we asked about the price. We did not see a common area. They didn't offer to show us anything.

I am a friend or relative of a current/past resident

My mom stayed at Wesley Willows. They just didn't treat her very well there. They made her sit in a chair all day. I just feel like if we had kept her there, she would have declined. They did get her on medications and helped her out and stuff. There were a couple of people there who treated her kindly, but some of the staff there were not very kind. My mom's room was okay. The bathroom was very old-fashioned. It was dark. They didn't have lights on the ceiling. We still had to come in and wear masks…

They are very willing to make changes to care when requested or as necessary. Their activities person, [name removed], is very creative at coming up with ideas for keeping everyone active, especially for the memory care (Hunt Terrace and Kurt's Place)

I am a friend or relative of a current/past resident

My dad is in Wesley Willows. They are very supportive of people moving in and helping the family get everything all lined up and settled on a very timely basis. The problem we're having is, that once there becomes a medical issue, the family loses a little bit too much control over where they place your parent. The cost is exceptionally high, and the family loses a little bit of the decision-making process at a certain point. It's a fantastic facility, he eats things that he's never eaten in his life…

I visited this facility

Wesley Willows had arrangements as far as the meals, etc., that I thought would work out best for us. We're going because it's independent, and we'll probably be independent for a couple more years. They have very good assisted living and independent living arrangements, and they go from one to the other seamlessly. The food looked pretty good. We got the biggest room they had. The person during the tour was very articulate, had all the answers, and some cases, she even helped us with the questions, …

I am/was a resident of this facility

I can't think of any. The staff I spoke with when I was exploring the option of moving here provided all the information I needed to make my decision. They were very supportive as my husband was very ill and eventually passed away before I could make the decision for both of us to move. As soon as I was able to continue the process they were most helpful. I couldn't move til summer when my kids could come and help and they accommodated that. Everyone was so helpful with the redecorating and purchasing app…