Westchester Harbour

I am a friend or relative of a current/past resident

My mom has been at Westchester Harbor for a year and half. It is not the same place from years ago when owned by the Wesleyan church. Lack of communication and sympathy for family members and what they are going through is lacking. The new memory care director Kim is super defensive (which tells me she has a reason to be) any time you ask questions. She is one of the rudest people I have ever dealt with professionally. The food is awful and often difficult for older people to eat. We practically have to call weekly…

NEVER AGAIN

My mom has been at Westchester Harbor for a year and half. I would never again place a family member here. It is no longer owned by the Wesleyan church and the new owners and directors are horrible. Very unprofessional and always defensive. Food is terrible and often difficult for elderly patients to eat. We always have to beg for our mother to get a shower. And constantly ask them to brush her teeth and change her clothes. He toenails were Allowed to get too long to the pint. She couldn’t put her shoes on. Back in…

I visited this facility

Westchester Harbour was good. The place was very clean and welcoming. The staff was very nice and very friendly. It was a larger facility so there were a lot of things going on because they had so many residents. It was rather busy. Rooms were about average size. Not too large. Not too small. The furniture that was provided was average but sturdy. It seemed calm, peaceful, and inviting. They had more activities in that area. They have movies, singing groups from the local churches or organizations and provide music…

Best assisted living facility by far! The building is clean and very homelike. The staff are the best in the business.

This is a very nice facility. My sisters-in-law is a resident and loves it. The meals are good and the staff is wonderful. I would highly recommend Westchester Harbour.

I am a friend or relative of a current/past resident

My aunt and uncle moved into Westchester Harbour and seem to be adjusting well. She has therapy, and people come in and hold services, and sing. The staff was very helpful, and I've been very pleased so far. My uncle said he's never had a meal that wasn't good.