Community profile

WESTCHESTER HOUSE, THE

550 White Road, Chesterfield, MO

Skilled Nursing

★ 1.58 reviewsRead reviews

About the community

About WESTCHESTER HOUSE, THE

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 15, 2026 at 2:35 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:33 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

1.5 out of 5 from 8 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

Terrible care! My sister had to go here for rehab after she fell and broke her leg. She was moved to a long term room while she is Medicaid pending. The entire place is terrible. So many agency staff and zero consistent care. I had to demand she get a shower and told them they needed to do it while I was there! Took an hour to get someone to come in and do it. I had to help transfer her! This place is just awful! Do not send your loved one here. I'm moving her asap.

LLWelAugust 17, 2024Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

The 1st room my mom was in, had a gap in the wall to outside, leaves and bugs getting in. She was in there 7 weeks. In that time, she lost 20 pounds, had bed sores and a UTI because she would have to wait hours to have her diaper changed so she would end up holding it for hours. Ended up with a UTI because of this. They forgot to feed her more than once! Had to pull her out of the facility and sent to the hospital because of the bed sores and dehydration. Continuously met with staff to try and resolve issues but no…

karen500March 28, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

old,cold and run down. staff interactions had no follow thru or consistentcy and this is also the same with management. No extra amenities because the basics are hard to come by.

AvoidanceJanuary 18, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother was in The Westchester House for rehab. The place is understaffed, and the employees are overworked. Most of the help is from an agency, they couldn't care less, they're there to get a paycheck. Portions of the place smelled and they made no effort to bathe mom while she was there. She was pretty much ignored, except for when food was brought in or out. I don't have many nice things to say about the place. Mom said it was pretty okay. She said the night aides were mean, she ended up falling…

EveOctober 3, 2021Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother was transported to Westchester House from hospital for rehab. Within 48 hours she was transported to another hospital, covered in extensive bruises. The night and weekend staff here leaves a lot to be desired. Most are unaware or unable to articulate of following process and procedures. This facility received all of her records from hospital, called me when she arrived, wrote down my & my brothers contact information on the night she arrived when I was there, yet transported her to hospital and NEVER …

EvegCSeptember 7, 2021Caring.com

★★★★★

Critical

I am/was a resident of this facility

I was in this facility for acute care after a massive reconstructive surgery on my knee. How this place passes itself off as an acute care facility, I have no idea. It is not. It is a nursing home, plain and simple. And not a very good one. Eleven years ago, I had the same surgery on my other knee, and this place was very nice. So when I had to get this procedure again, I chose The Westchester House. Big mistake. They want to blame CoVid for their drastic decline, I get it. But the problems there run far deeper tha…

MeaganOFebruary 18, 2021Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

WESTCHESTER HOUSE, THE

159 CMS-certified beds · CMS CCN 265338

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 15, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

MO Medicaid

Payer: MO Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 2/5 staffing · 13 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required