White Bear Lake East Cottages

New place, friendly staff, but you need to check on your loved one

We were given a nice tour of the cottage in White Bear Lake where our parent would live. Staff seemed friendly. Soft music played in a sitting area. Not all residents were visible. There is a caring pastor on duty. There is an activity person. There is also a therapy dog that will visit with residents. It's rather new, so everything looks nice. But.... We had some negative experiences once we signed up for our parent to live there. We were told that our parent could be cared for even with other medical issues. Howe…

Great place!

Very upfront and very positive about services they can provide. My dad has been there over a month and our expectations have been met beyond what we expected for a new location. Everytime we come, we are more that pleased with dad's status and the staff who are on duty. They understand the issues involved in dementia and are very assertive in meeting those needs.

Confidence in caring for my dad!

very deliberate in learning about my dad's needs and timely interventions as needed. Gives me confidence that they want to meet my dad's needs in a timely and appropriate fashion.

Although my father has only been there a brief amount of time we have been impressed how thorough all staff have been in getting to know his needs and providing them. They have also been great in contacting us for anything they needed in their efforts!