★★★★★
CriticalI am a friend or relative of a current/past resident
My mother lived for about a year in the Independent Living side of Aberdeen Heights and eventually went to the Glen for "rehab" after an orthopedic surgery. While staying at the Glen, my Mother was repeatedly ignored and neglected. She would often wait well over an hour after calling for assistance. On several occasions, I would have to drive over there from my home to help her before any staff would respond to her call. There were multiple medication mix-ups and repeated confusion about her medical diagn…