ActivCare Mission Bay

This is the worst facility by far I’ve ever encountered. I am a CNA myself and the staff at this facility has personally targeted me because I report the actual conditions of their facility, lied about me, and have treated me so disrespectful I am unfortunately having to escalate this to the owner. This facility does not portray the actual care they are giving to the elderly.

I visited this facility

Great facility, we visited our relative today. We had a great welcoming to our crowd. Place looked very clean. Patients had just finished lunch. The food looked great. We left with a very good impression. Keep up the great work activcare.

I am a friend or relative of a current/past resident

On the whole, I'm happy with ActivCare at Mission Bay. I think that all the staff are extremely caring people, but they also make mistakes. I got very upset because I'm paying $10,000 a month and somebody forgets to give my brother lunch. If I hadn't been there, he wouldn't have gotten any lunch. I don't know if they forgot it. I go to visit at different times, so it's hard to say. They keep his room extremely clean. They're very good about that. I watched them in the dining room.…

I am a friend or relative of a current/past resident

My dad has moved into ActivCare at Mission Bay. It's great. It is a pleasant-looking environment, clean, and the rooms are comfortable and spacious. There are lots of staff, and there are nurses on-hand every day, 24 hours a day. They have lots of activities and opportunities for the residents to be involved. They do walkw every morning, they have live musicians that come in and play music, they play games, watch movies every night, and they have a Superbowl party. All of the food is supplied. The nurses are g…

I visited this facility

ActivCare is a brand-new, bigger facility that's only been open for a year. I hoped that they had respite care, but they were full, so they weren’t offering respite care at that time. The people that we talked to were very helpful and talked about how they started ActivCare and what they hoped to accomplish and get done. I think the residents will be well served. My husband is going to have a lot of options there. He needs to get out and go workout in a gym, and the YMCA is just down the street. The facility w…

I visited this facility

ActivCare at Mission Bay was nicely decorated. It had a lovely outside patio area. However, the facility was small and in an undesirable neighborhood. They had some games going on. They had people working in the little garden. However, once I saw the neighborhood, I was already turned off, so I didn't really pay attention. I only talked with one staff, and she was the lady showing me around, but she seemed very nice. The room that I saw seemed very roomy and nice. I just saw an individual room; I didn't s…