★★★★★
CriticalRun…
Was never so happy to have my relative to move out into a different facility where he is doing much better. . Response to call lights was often over 2 hours . Always excuses- “we are doing the best we can“. Meals plopped in front of dementia patients and if they didn’t start eating would be removed “oh, you’re not hungry “ without any encouragement or assistance in eating. Didn’t encourage hydration. [name removed] the director never communicated with family. Did active avoidance- run down the halls and avoiding ey…