Aspire At West End

Review for Aspire at West End

Mom really likes it there. Very clean. Friendly and attentive staff. Food is good. She loves the activities and exercise classes. Overall, I would recommend them to others.

Overall, a superlative facility in Richmond, Virginia

I’ve been here about a month. All the staff, including the leadership team, try very hard to do their best. However, they are challenged by significant Employee turnover, especially the servers in the dining room. There were problems with my apartment when I moved in, so I can’t say that my apartment was move-in ready. The ownership of has changed and recent cost cutting measures are attributed to corporate policy. Aspire offers many activities. The other residents are both cordial and interesting folks I’m glad I…

My mother moved into the community about three months ago, and I honestly couldn’t be happier with how things have gone. From the beautiful surroundings to the overall atmosphere, everything has been wonderful. The food has been amazing. They have daily specials, fresh soups, and different catches every day, which my mother really enjoys. She also loves happy hour, and I especially enjoy being able to join her for it. The pool has quickly become her favorite part of the community, and she absolutely loves the water…

Nice community

Overall, most of the staff are friendly and do their best to maintain a good standard of cleanliness. The activities are good, and there is a nice variety to choose from. Personally, I don't care for a lot of the food. I'm very picky because of my background in the restaurant industry, so I may have higher expectations when it comes to food. As far as I can tell, the apartments are very nice and well-maintained.

My mother and I met with [name removed]. She did a wonderful job making us feel comfortable. The facilities were clean, and buzzing with activity. The residents and staff were very friendly. The apartments were spacious. The amenities included are a bonus. My mother is making this facility her top consideration.

Look elsewhere

Aspire and its management company, Vitality Living, are all about the almighty dollar and not your senior loved one. My mother's rent increased by $[removed] after just 8 months! That's due to Vitality Living taking over management this past January. My mother paid a large "community fee" of $[removed]when she moved in. The term "community" suggests it's used toward amenities for the residents. Aspire fell short of my expectations in that regard. I moved my mother into another independent living facility after 16 m…