★★★★★
CriticalI am a friend or relative of a current/past resident
I called to check on my mother the day after she was admitted for a weeks respite care. I was transferred to the nurse's station. The gentleman who answered the phone had no idea who my mother was, but thought she "was ok" and didn't "think she was having any problems." I was told "no news is good news." I received a call from a lady asking permission to give my mother an antidepressant. I asked if she had come in with the medication. Yes, she had, but they needed permission …

