October 16, 2026 at 3:07 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
918 James Street, Syracuse, NY
★ 2.626 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 16, 2026 at 3:07 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:40 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am currently a patients at this facility and I wouldn't even let my dog come here for ANY reason!! This facility needs to be closed down due to insufficient staff, lack of patient care, lack of services, and just plain carelessness. They skip meds on patients, the equipment is breaking down or just plain not there. I requested a transfer a week ago and haven't gotten a response yet. They keep patients in chairs in the hallways all day long on the pretext of "watching' them. Pretty much ignorin…
★★★★★
CriticalMy dad was sent here to get better care then he was getting in the hospital. While in there care they didn't give him the correct medication. He has a shattered ankle and they were only giving him ibuprofen when he was supposed to be receiving better medication for his pain. They also took his bed pan more then once and didn't bring one back until I called them and I live across the country. They almost didn't feed him one night when he is diabetic and they were fully aware of this. This so called ca…
★★★★★
CriticalThey do not take care of clothing and all the items I purchased for my sick brother got lost and they couldn't account for it
★★★★★
CriticalMy father was in James Square Health & Rehab for rehab, but because of his dementia, they sent him to the dementia floor. I wasn't too thrilled. I didn't know they moved him to a different floor. Nobody called me to tell me that. When I got up there to see him at 10:00 in the morning, his bed was soaked and he was still in bed. After that point, I went to the nurse manager, they straightened everything out and I didn't have any more problems. They're understaffed. They need more people per p…
★★★★★
CriticalI would not recommend this place unless you want to torture people. I stayed here 1 week cause after 2 days of humiliation and not getting the rehab I was suppose to get. I couldn't walk or move my arms after waking from a coma. One night they thought it would be cool to pop something on my surgery scar. It leaked all night. The uristomy bag I had they kept putting it on wrong so for several nights I spent the entire night soak and wet. My daughter asked them in the morning when they were going to change me th…
★★★★★
PositiveMy dad was there , the nurses took such good care of him after he got sick, I was so lost and they really helped me out! S/o made sure he had what he needed. He loved the company and staff , Beautiful outdoors . Definitely a great place.
Verified overview
Skilled nursing
440 CMS-certified beds · CMS CCN 335338
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 17, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: NY Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.