Brightview Rolling Hills

I am a friend or relative of a current/past resident

Mom is at Brightview Rolling Hills and they are just fabulous. It was the first place we looked at. They are exceptional in friendliness and creativity. Even the housekeepers are just wonderful at trying to take care of the people there. They have at least two entrees every night to choose from, and then they have a standard menu that would change every night. You can go to one of the other parts of the menu where you can get a hot dog or a hamburger or something like that. The entrees are pretty good. There are le…

I visited this facility

Brightview Rolling Hills is very nice. The grounds are very nice. The room is nice. It has walk-in closets and a den. Marty took me on a tour throughout the building, and he was very knowledgeable and very succinct about how we had to pay the cost. You had to pay $6,000 to hold the room and things like that. He was very good. As far as I could see, the dining area was very nice. It accommodated you as far as your nationality. Like some people are Jewish, and it means that they need kosher. They had a list of activi…

I am a friend or relative of a current/past resident

Brightview Rolling Hills is a beautifully decorated facility. The apartments are nice, food and activities reasonably good. Unfortunately, I made the mistake of letting the beauty of the facility influence me into placing my loved one. Management and marketing did a good job of selling themselves as well, so I wasn’t prepared for the problems that arose almost immediately. Staffing levels are the minimum allowable by state regulations, and insufficient when residents with more significant needs are admitted. Safety…

I visited this facility

I fell in love with Brightview Rolling Hills. I've been dealing with them for a while. My long-term care has already checked them out, and they said it's an okay community. That's where I wanted to go. I love the place, they're excellent in terms of the residents, and they're nice. The apartments are nice too and a lot of them have little balconies. The dining area was excellent, with nice chairs, and their food was very good.

A place to avoid

Wellspring Village was a nightmare experience for my loved one. From lack of follow through on the part of the unit manager, to ongoing understaffing, to the nursing director who was out of touch with the reality of the situation, and to the executive director who talked a good story but wanted nothing to do with all the problems and needs to learn management techniques.....the list goes on and on. I understand that the unit manager has been terminated and a replacement hired, so hopefully they can turn things arou…

This was a nice facility. Though the residents seem to enjoy it here, it was not the best fit for my loved one because a majority of residents were in wheelchairs, while my loved one is able bodied. Other than this, it was fairly nice.