★★★★★
PositiveCambridge House of Swansea review
They are flexible and very accommodating. The room size is good. The physical therapy services are excellent. The staff is very friendly and responsive. The food is the weakness.
Community profile
3900 Sullivan Drive, Swansea, IL
★ 4.09 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThey are flexible and very accommodating. The room size is good. The physical therapy services are excellent. The staff is very friendly and responsive. The food is the weakness.
★★★★★
PositiveThey staff at Cambridge House of Swansea have been very patient with my mother's transition. I would recommend the facility to those looking for assisted living.
★★★★★
PositiveI toured Cambridge House of Swansea. I saw a bustling and active dining area where it looked like there was a lot of socialization happening among the residents. It was also a larger facility, and I liked that. I had minimal communication with the staff members, but they were friendly and helpful. It was very clean, very well kept, and updated décor.
★★★★★
PositiveCambridge House of Swansea was clean. At the time of my tour, they were putting new flooring down, so they still had the old carpet in the dining room. I went in there afterward and it was all redone. They put the new flooring in and it looked nice. Everything I saw looked really clean, organized, and very, very nice. The appearance was very nice. The lady who toured me was very nice. Everybody was nice when I was talking to them and stuff. I like the idea that the head cook in the kitchen had been there for severa…
★★★★★
PositiveI visit quite often. I always arrive to a extremely clean environment. You never pass by an employee without them giving a smile and a greeting! The food is good, there is always a fun activity. My friend loves it!
★★★★★
PositiveMy mom is at Cambridge House of Swansea. They do whatever they can to help the residents. They kept Covid out of there, so they just have been very helpful. I can usually talk with someone if I need to. I call just about every day, so they know me. They don't mind me calling to check and ask questions. They are user friendly to me, and that is really important. They take good care of Mom. They like her, and she likes them. Most of the staff members are very caring. They could have more staff because they seem …
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Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.