Community profile

CROWN PARK REHABILITATION AND NURSING CENTER

28 Kellogg Road, Cortland, NY

Skilled Nursing

★ 3.45 reviewsRead reviews

About the community

About CROWN PARK REHABILITATION AND NURSING CENTER

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Family and resident feedback

3.4 out of 5 from 5 reviews

Overall rating from Seniorly. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am making complaints about the call button delays. Why must I call the front desk with my phone to get any assistance when i have a call button. Some staff are nice it’s not that the y are horrible ppl here no one is saying that jazz. It’s the no urgency to get us more staff to help us. It’s a for profit nursing home and being for profit , i question the short staffing issues since it has been on going. It see me like it’s purposeful due to it never changing. No where is short all the time and usually pay isn’t b…

Melisa MAugust 10, 2025Seniorly

★★★★★

Positive

I recently had the opportunity to visit Crown Park Nursing Home and I was very impressed with the level of care and attention that the staff provided to their residents. From the moment that I walked in, I felt welcomed and comfortable. The facility itself was clean and well-maintained, with plenty of space for residents to move around and engage in activities. The staff at Crown Park Nursing Home were exceptional. They were friendly, compassionate, and always willing to go above and beyond to ensure that their res…

Pedro AApril 24, 2023Seniorly

★★★★★

Positive

Pleased with staffs attention to residents. The facility was clean and staff was very friendly.

Sony MApril 24, 2023Seniorly

★★★★★

Positive

If I could give another star I would. The staff and management genuinely care about their people. My uncle was very nervous about being away from his home and routine but Hailey Murray on the admin team always took his calls and would keep him company. The whole staff does so much to make it a comfortable place to stay either for the short term or long term. They have therapy animals and put on tons of community events. When things get tough in life it’s nice to know that there are people out there willing to help …

Pedro AApril 23, 2023Seniorly

★★★★★

Critical

Rehab staff are good as are many of the lower level staffers, but call button time can be long. Upper management awful, hard to reach, arrogant, and if you are a paying or insurance patient they may make it difficult to leave. When the time came to get my wife out, they claimed a relapse in her rehab that did not occur and then refused to send data or required forms to another facility she transferred to. Few if any private rooms. Contract overreaching and top staff arrogant and hard to reach. Go somewhere else.

Henry KMarch 25, 2023Seniorly

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 20, 2026

Campus care settings

Skilled nursing

CROWN PARK REHABILITATION AND NURSING CENTER

200 CMS-certified beds · CMS CCN 335392

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

NY Medicaid

Payer: NY Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services1/5 overall CMS rating · 2/5 health inspection · 1/5 staffing · 9 recent-cycle deficienciesView the official record ↗

Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required