Community profile

ELDERWOOD AT LIVERPOOL

4800 Bear Road, Liverpool, NY

Skilled Nursing

★ 4.24 reviewsRead reviews

About the community

About ELDERWOOD AT LIVERPOOL

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 23, 2026 at 11:09 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

4.2 out of 5 from 4 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Our families experience

The weekend staffing is an issue and there can be a longer than normal wait for call feels to be answered or meals to be delivered. Mom is on a special diet and the head of the kitchen is great helping to find foods she can eat. The kitchen seems to have trouble getting the right meal on her tray. Several times a week something is incorrect with o eh of the meals. Mom does not participate in anything, prefers to stay in her room My sister handles Mom's finances, so I can't answer this one.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Care Services
3.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
AnonymousJuly 31, 2024Published source

★★★★★

Positive

I am a friend or relative of a current/past resident

Cannot express how grateful and thankful we as a family are for the care that has been and continues to be provided by the staff at Elderwood at Liverpool for my Father-In-Law. Even during COVID they were amazing. He has Alzeheimers and is in the last stages, but they continue to treat him and the other residents with such respect and care. The staff is above and beyond and steps in when the family can't be there. We are truly grateful~Thank you. It means more than words can tell~

DearPrudence07August 27, 2023Caring.com

★★★★★

Positive

I am a friend or relative of resident

My Dad resides at Elderwood. Although he needs help eating the food, it tastes fine. His level of personal care is very good and they actually have activities specific for just the gentlemen, like bocce and horseshoes. He appreciates that.

FCAmomApril 5, 2016Caring.com

★★★★★

Positive

I am a friend or relative of a resident

Mom broke her hip and needed rehab so she was at Elderwood. She really needed assistance going to the toilet as she's in a wheelchair. I think the staff was terrific there. She's receiving good care from them. As far as the nursing home goes, they are okay. She was sharing a room with another person. The food was terrible at Elderwood, just the worst.

Christine59618761January 28, 2014Caring.com

★★★★★

Critical

I visited this facility

The facility looks from the lobby clean. Once I visited a friend I found it to be filthy. Garbage was overflowing. My friend said it took over an hour for someone to come when she rang her bell for assistance. They were very unstaffed.

lovewhatIdoSeptember 16, 2011Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 24, 2026

Campus care settings

Skilled nursing

ELDERWOOD AT LIVERPOOL

160 CMS-certified beds · CMS CCN 335678

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 24, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

NY Medicaid

Payer: NY Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 3/5 health inspection · 1/5 staffing · 9 recent-cycle deficienciesView the official record ↗

Coverage last checked October 24, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required