October 21, 2026 at 12:22 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
211 Milton Brown Heirs Road, Boone, NC
★ 3.18 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 21, 2026 at 12:22 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy great Uncle was in the facility for less than 48 hours & had a bad fall. He broke his femur. He is a dementia patient & has had Parkinson’s for 25 years. He was admitted because of a broken hip—- they did not even put an alarm on his bed. They didn’t even contact the family until hours later because they lost the # & didn’t have it in his chart. My Uncle is in the critical care unit & is facing major surgery in the morning. This is a shame & affects so many people. When the person called my m…
★★★★★
PositiveMy husband is in Glenbridge Health and Rehab. It was a good place for the first 4 months my husband was there, before the blizzard in December. They provided excellent services. The staff was friendly and tried to be helpful, but now they are understaffed because people could not go to work. The food was terrible. They have lots of activities for their residents. They have bingo, and balloon tennis, and they've had so many Christmas carolers in. They have discussion groups, and music therapy once a week from t…
★★★★★
CriticalMy dad was at Glenbridge Health and Rehab for about a week. The staff was not very responsive to the request for help. When we would ring for assistance, they would be very late responding. So, I ended up having to use private sitters 24 hours a day during the entire time he was there (they said that that's typical and that they're understaffed at this point). On top of that, they were not ready for my dad when he was transferred. I had told them prior that he was a fall risk, that he was very weak, and w…
★★★★★
CriticalThe kitchen staff are very rude to you. They don't like it when you ask for something for a resident especially if they are on break. They talk about people a lot. The food is not good anymore. Hasn't been sent 2 of there long time cooks quit. It's just my opinion that there's some that don't belong in the kitchen.
★★★★★
PositiveI placed my cousin at Glenbridge Health and Rehab. They've been excellent. I like mainly the office staff and the business manager. They have been wonderful working with us, waiting for her to get Medicaid, keeping us informed and calling. They've just been really, really good. Normally, they take them out, and they have people come in and sing, but it's limited now. The staff has been super nice to us. My cousin seems to like the food. She compares it with her mother who is in another place, and her…
★★★★★
CriticalI was in Glenbridge Health and Rehab for rehab for 15 months. It was very clean. The food wasn't the greatest, but it was the best you can get. Therapy was good. They had an activities department; I did puzzles mostly, but they had outings where they took patients some place. They had games, bingo, nail grooming, parties, and musicians would come and play music. The staff was good. It was just very expensive.
Verified overview
Skilled nursing
134 CMS-certified beds · CMS CCN 345163
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 21, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: NC Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.