October 21, 2026 at 2:28 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Life Care Center of Banner Elk
185 Norwood Hollow Road, Banner Elk, NC
★ 3.710 reviewsRead reviews
About the community
About Life Care Center of Banner Elk
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
3.7 out of 5 from 10 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
My mother was treated terribly here and social worker overstepped constantly. When we pulled her out they sent her out in the rain with bed socks on a a black bag of belongings which upon emptying found that most wasn’t hers.
★★★★★
PositiveI am a friend or relative of a current/past resident
My mom stayed at the Life Care Center of Banner Elk. It's convenient. The staff was very caring. The facility was modern. I don't know their activities, but I'm sure there were.
★★★★★
PositiveI am/was a resident of this facility
The staff is top notch and the atmosphere is very loving. You can tell that the staff truly cares about the residents. The dietary staff is very accommodating if someone wants something other than what is on the menu for that day. They take the health of their residents very serious. The management is always available to family and residents alike. As i have been to other facilities and seen horrible treatment of the residents i was so surprised at the feeling of family you get when you are here. They have resident…
★★★★★
CriticalI am a friend or relative of a current/past resident
My husband, who had dementia was taken to Lifecare so that I could have some respite from caring for him. While the people there seemed very nice, it became apparent that he was not cared for and couldn't speak for himself. A CNA from hospice went to bathe him. He wanted water and drank 1 1/2 pitcher's full at one time. I don't know for sure, but I suspect he was brought food and then expected to feed himself. Several times I was there, the food was left for my husband and his roomate. Neither could …
★★★★★
PositiveI visited this facility
The Life Care staff was so good to our mom and our family! They treated her wonderfully and was there anytime she needed them. Physical therapy was awesome with her too! Very caring atmosphere, clean facilities, good food. Highly recommended for anyone.
★★★★★
PositiveI am a friend or relative of resident
My husband has just completed a 20 day stay at Life Care of Banner Elk. I was very pleased with the staff and his accommodations. The food was very good 90% of the time. Staff was attentive and knowledgeable. There are a lot of activities for the patients that are able to participate. This is a kind loving place where the staff really love the patients. When the new renovations take place this will be a very up to date facility. I was able to visit the kitchen, very clean, laundry facility, very clean and cleanline…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
Life Care Center of Banner Elk
118 CMS-certified beds · CMS CCN 345203
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 21, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 345203 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
NC Medicaid
Payer: NC Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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