Community profile

Hillside Terrace

1939 Jackson Avenue, Ann Arbor, MI

Assisted LivingMemory CareIndependent Living

★ 3.115 reviewsRead reviews

About the community

About Hillside Terrace

As a family owned and operated retirement home in Ann Arbor, Hillside Terrace focuses holistically on improving and maintaining the well-being of our residents through promoting independence, engaging residents in a stimulating environment, and building a trusting rapport. All medical care provided illustrates superb competency, and is personalized to meet each individual's needs. Our compassion and sincerity compel…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$5,000/month

Care fees not included

Checked August 2, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$6,000/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$8,250/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$5,000 observed · tracking future changes
$5,000Aug 2, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

3.1 out of 5 from 15 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Life lost to soon

Within a year, my friend was gone. She entered this facility walking with a walker. Within four months, they stopped walking her and placed her in a reclining wheelchair, secured behind a tray for most of the day. Her mobility and independence disappeared quickly. She went from talking and walking to repeatedly asking how she could get out. Eventually, she often didn’t recognize much around her. But she still smiled. She was still in there. She valued solitude and independence. Instead, she spent her days in a c…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
2.0 / 5
Meals & Dining
1.0 / 5
Anonymous AOctober 2, 2026Published source

★★★★★

Critical

I am a friend or relative of a current/past resident

Within a year, my friend was gone. She entered this place walking. Within four months, she was no longer walking and was spending her days reclined in a wheelchair—not even what I would consider a real wheelchair, but a contraption where she was secured in place by a tray in front of her. I watched her change from someone who could walk and talk into someone who mostly asked how she could get out. Eventually, there were many times when she didn’t seem to recognize much of anything anymore. She still smiled. She was…

A. SheavesSeptember 21, 2026Caring.com

★★★★★

Critical

Will never get my moms last year back

I will never get back the last year of my mother’s life, and that is something I will carry with me forever. She was in memory care. After I contacted the state regarding concerns I had about my mother’s care, I was banned by Hillside’s owners and Executive Director from freely entering the community to see my mother. I live out of state and work in the senior living industry, and I raised concerns because of things I personally witnessed, heard, and was told by staff. For approximately the last year of my mother…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
3.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Debby BSeptember 15, 2026Published source

★★★★★

Critical

Room For improvements

The activities were nonexistent at the time for memory care and that was disappointing. I did think the staff was caring, but it wasn't a great experience overall

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Staff
3.0 / 5
Meals & Dining
3.0 / 5
AnonymousDecember 2, 2025Published source

★★★★★

Positive

A place like home

. I would definitely recommend Hillside Terrace as a quality place to live. I would give it at least a 4 in all categories. Hillside Terrace seemed to have a good sense of family and community. Staff were friendly. Felt more like a home than a facility housing many people.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousJuly 14, 2025Published source

★★★★★

Critical

A nice community with room for improvements

It hasn't been the best placement so far. We feel a little lied to about activities and events - those are things that were really important to us & they aren't happening. I know staff is hard to come by but there are hardly any residents here - why were we told there was such limited space? I don't think he's being mistreated, but when my mom was at [community name removed] the communication and programming was much much better.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
2.0 / 5
Care Services
3.0 / 5
Activities
1.0 / 5
Staff
3.0 / 5
Meals & Dining
2.0 / 5
AnonymousMarch 3, 2025Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Not yet resolved
Public price status
Published starting price available
Last source check
October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Special Dining Programs
  • Guest Meals
  • Low / No Sodium
  • Kosher
  • Vegetarian
  • Café or Bistro
  • Private Dining Room
  • Room Service
  • No Sugar
  • Meals Provided
  • Professional Chef

Health & wellness

  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Covered Parking
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English

Activities & engagement

  • Other Religious Services
  • Birthday Parties
  • BBQs or Picnics
  • Stretching Classes
  • Educational Speakers / Life Long Learning
  • Wii Bowling
  • Pet-focused Programs
  • Cooking Classes
  • Activities On-site
  • Dances
  • Happy Hour
  • Wine Tasting
  • Community Service Programs
  • Sensory-based Programs
  • Light Therapy Programs
  • Live Well Programs
  • Gardening Club
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Karaoke
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Art Classes
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Intergenerational Programs
  • Devotional Activities Offsite
  • Holiday Parties

Outdoor spaces

  • Beauty Salon
  • Main Street Shops
  • Butterfly garden / Hummingbird garden
  • Computer or Media Center
  • Outside Patio
  • Library
  • Barber Shop
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Central Fireplace
  • Piano or Organ
  • Game Room
  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Fitness Center

Apartment & room features

  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Kitchenette
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required