Community profile

Kirkwood Manor

2590 Loop 337 N, New Braunfels, TX

Skilled Nursing

★ 3.214 reviewsRead reviews

About the community

About Kirkwood Manor

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 24, 2026 at 4:33 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 7:15 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.2 out of 5 from 14 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

I have a dear friend there, my former neighbor. I visit her a couple of times a week. My skin crawls every time I enter there. The place is dark, quiet, and is completely lacking in joy of any kind. My friend complains bitterly about the food and and isn't eating. Nobody cares. She doesn't get taken outside at all for fresh air and sunshine. Worst of all, the staff apparently is too busy to help her with her hearing aids and so we all have to scream at her when we talk. She lies in her bed, in a dark, dra…

Elaine RMay 20, 2024Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My uncle was a resident of Kirkwood Manor for more than 3 months, and he was unhappy there. His room looked like a shared hospital room with a curtain pulled between the beds. If he reached out, he would have probably touched the bed next to him. That's how close together they were there. He was kind of in the darkest room and he complained to me about the staff being rough with him. They were very understaffed. They never took him anywhere. He stayed in bed all the time. Almost 9 out of 10 times that I visite…

CarolynNovember 10, 2022Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My sister is at Kirkwood Manor. The place looks very nice and clean, and it does not have any odor. I've been in some that are really bad. My sister was not happy when she was put in a 14-day quarantine, but I know it is for her safety as well as for the other patients. She does feel like they answer quickly enough, and she worries if she has an emergency. The staff has always been very nice when I go there. As a matter of fact, they're a little overly nice which makes me kind of uneasy to be honest with …

EJune 21, 2021Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Please do not allow your loved one to go Kirkwood Rehab. My husband was there only because my mother was a nurse there for many years. The rooms are small, they took a private room and made it into two rooms. The nutrition leaves a lot to be desired. How in the world can a kitchen slap chopped up turkey and throw it on plain bread and call it an open faced sandwich? Really. Most of the staff was friendly and knowledgeable. Some of the staff take it upon themselves to do what they want to do and not what is best for…

Cayers42April 20, 2019Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My older sister has been a resident since 03/16. She loves being at Kirkwood Manor. She participates in as many activities as she can. The residents play Bingo, and win prizes. They have talented musicians come in and sing for the residents.The residents have ice cream socials and there is a room where you can watch TV or just visit with each other. The staff is "all hands on deck" when it comes to the care they provide. I would definitely strongly recommend this facility.

je whiteJanuary 29, 2019Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

We chose Kirkwood Manor for my mom because it looked really nice and the reviews online looked pretty good. We're pretty satisfied. The staff is pretty good. Sometimes they get busy, but if you ask them to do something, they eventually get to it and they do their best. They have a lot of activities going on, like on Fridays the Catholic church comes and they do communions and they preach. The residents also play Bingo and they have an activity room. Everything is included, so there's no extra cost.

JesusMarch 14, 2018Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 24, 2026

Campus care settings

Skilled nursing

Kirkwood Manor

162 CMS-certified beds · CMS CCN 455732

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 24, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 25, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

TX Medicaid

Payer: TX Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 2/5 staffing · 14 recent-cycle deficienciesView the official record ↗

Coverage last checked October 24, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Kirkwood Manor – New Braunfels, TX | CareOpenly