October 16, 2026 at 3:07 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
700 East Brighton Avenue, Syracuse, NY
★ 2.233 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 16, 2026 at 3:07 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:40 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI have been in Loretto Health and Rehabilitation Center for a year now. It provides a higher level of care than I need. The staff members are supportive, friendly, and skilled. The facility is excellent, very clean, and well-maintained. The layout is good. It's large. The food is good, I think better than just institutional. The activities are very suitable and interesting. They are frequent. They're twice a day on the floor, and several times monthly for the facility in total. I'm not private pay. T…
★★★★★
CriticalThe rooms are dirty, with trash on the floor, and the floors are always sticky. I visited my loved one, one day, and found his cup of milk was old and had a layer curdled milk on top. The milk was given to him with his lunch tray that day. The therapy is a joke. The therapists due bare minimum and basically just have the patients in the therapy gym, waiting around until it's their 5 minutes of therapy. I'm sure they are billing Medicare/Medicaid for a lot more therapy than they're actually giving the…
★★★★★
CriticalStaff does not care at all about the patients. They cannot even read charts to confirm meds taken. Completely incompetent. Don’t send your loved ones here !
★★★★★
PositiveI went to look at Loretto Health and Rehabilitation Center. Their staff was the best. They were very helpful. The facility was very clean. They have a lot of activity. The food was okay, but the portions were small. The apartments were nice.
★★★★★
CriticalRoom was filthy every day I walked in. Patients had to scream help or nurse to get anyone’s attention. I asked the discharge planner if she was there for the patient or the money. She refused to answer so that said it all. Would not clean my loved one after I bought everything for him to be cleaned with. I walked in the room one day and his bed was soaked in urine, the adult diaper I asked them to not put on him was filled with feces. There were many days I cleaned and dressed him. I would wake up daily in an insta…
★★★★★
CriticalIf you love your sibling don't bring them here. They portrait loving and caring, and they are fake. I witness clients in the living area for a day in the same spot. Dining room area dirty for days. They are obviously short of staff, and it shows. If your sibling can speak or care for them self don't expect them to do it. I pull my dad from here straight to hospital where he's currently fighting for his life. My dad was walking eating on his own etc. at a baseline. In 14days my dad health when downhil…
Verified overview
Adult day program
Capacity not published
Skilled nursing
583 CMS-certified beds · CMS CCN 335136
How care is delivered
Service format is separate from care need. Respite means temporary substitute care intended to give a regular caregiver relief. “Not publicly confirmed” is not the same as “No.”
Adult day program
Respite purpose: Not publicly confirmed · Overnight: No
Payment: Self-pay not publicly confirmed
New York State Department of Health Adult Day Health Care Programs ↗ · source dated August 19, 2026Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 17, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: NY Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.