Morningside House of Satyr Hill

My family's experience

They are a caring staff the facility is clean and activities each day. However, the food that is served to my mother leaves a lot to be desired. She has expressed her dislike as well as another resident too.

Food could be better

The only feedback I have is about the food. It could be better.

This is a beautiful community. The rooms are all getting updated as well as the rest of the building.

Overall would recommend

Overall, the experience has been positive. The staff was friendly, and the initial tour was comprehensive. I was a bit overwhelmed by the number of staff members I met and would have liked a directory of names and responsibilities. However, I found that the receptionist was always able to direct me to the appropriate person to answer my questions. This was my first experience placing a loved one in assisted living. The facility is very clean, and everyone is very friendly. Overall, I am pleased with the quality o…

Not impressed old facility people looked bored. Lady was nice. No parking- the place was old.

Has room for Improvement

There are some standouts on the non-healthcare care team. The healthcare team has been in turmoil at the leadership level, I'd give the techs and LPNs a 5 but the leadership a 1. There is a new manager, there are repairs underway, but my father and mother have had a lot of complaints, especially about the food (cold when served to the second seating almost without fail). None of the management team that was in place, with the exception of the financial person, is still there from when we moved my parents in late la…