Community profile
5000 Great Meadow Rd., Dedham, MA
★ 3.416 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe tour I had with NewBridge on the Charles was excellent and the community was vibrant. It's a fairly large community. It had nice exercise and swimming facilities. We did not eat there, but we saw the dining rooms and they were very nice. The maintenance was excellent. Two people met with us, and they were both very knowledgeable, had good listening skills, and were responsive to our questions.
★★★★★
CriticalMy mother was in the rehabilitation facility of New bridge on the charles & from the minute we stepped in the facility you could hear patients yelling out from there rooms for help & the nurses standing around the nurses station wouldnt go in & help. My mother suffers from incontanance,so she cant hold her urine which causes her to soil all over herself which eats away at her dignity. The nurses wouldnt respond to her ringing the nurses button constantly & finally she tried to get up & fell flat…
★★★★★
PositiveI moved into Newbridge assisted living with my wife, who was dealing with health issues. I found the apartment size good with good closet size. They had very good and meaningful activities and programs 7 days a week. They served 3 good meals a day in a nice dining hall. The staff is very friendly and they know your name. My wife had to move into long term care were she received excellent care and there was no odor in LL care. They also had very meaningful activities and programs. It was so nice at assisted living I…
★★★★★
PositiveMy late wife and I moved into NewBridge in August 2010. She was Jewish and I was a (lapsed) Christian. I have always felt loved and respected by the whole Community, and have been able both to contribute to and experience the excellent group of Independent Living residents. Rooms excellent and roomy. Staff are caring, especially in this difficult time of lockdown during Covid19. Zoom is at the moment the main group activity. Previously there have been many fine programs presented in the large Great Meadow Hall.
★★★★★
CriticalIf you want your loved one to languish in loneliness, this is the place for them! Although the employees are capable of speaking English, they choose niot to iengage in English with residents -- leaving them without conversations. I saw a woman's buzzer repeatedly disconnected because the nurse didn' want to keep helping her. It was sickening. I saw patients ignored...not knowing about the "fun activities" because employees didn't want to take them. Whoever wrote the great reviews..it wasn&…
★★★★★
PositiveNewBridge on the Charles was very nice. I toured several others; this was the nicest one I've seen, and I liked it the best. Everything about it was nice. The rooms were well organized and in good condition.
Verified overview
Classification and identity evidence
Listed by the Massachusetts Executive Office of Aging & Independence as a Continuing Care site that submits operational documents under Massachusetts law. The listing supports the CCRC classification but does not identify the operator, prove current availability, or state a current price. The live Mass.gov endpoint returned 403 from the production network, so this observation uses the versioned official directory snapshot captured 2026-08-15; sourceAsOf remains 2026-07-24.
Authoritative classification evidence · observed October 18, 2026Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 20, 2026.
Compare nearby
Published price comparison
New Pond Village$4,155/month
North Hill$4,250/month
