North Woods Village Of Kalamazoo

Care of my wife of 48 years

My wife is a resident at North Woods Village in Kalamazoo and I have been greatly pleased with the choice that I made in getting her there. The staff has been wonderful, giving respect, dignity, and comfort to all that are there including the resident’s loved ones. By the staff I mean not only the caregivers but the cooks, the concierge, and nurses and so on. They have all gone out of their way to be helpful and pleasant. I’m also happy with the daily planned activities they have from exercise to social gatherings,…

Excellent Compassionate Care

I could not have asked for a better place for my mom. The room was huge and I loved the tall ceilings. She had a wonderful view of the courtyard. The individual temperature controls were so nice to have. The dining staff went out of their way to ensure my mom's dietary restrictions were met - she needed to be gluten free and dairy free. My mom did not participate in any of the activities but I could tell there were a lot of great options to choose from. The absolute best part of North Woods Village is the staff. Ev…

They are compassionate and treat their residence with love

My dad was comfortable. The staff were very nice to him. He passed away [date removed] and was showing aggressive behavior and they had to took him to the hospital they were very helpful and kind to him before he left and went to the hospital.They took very good care of him. We would recommend this facility to any other in need. And we definitely would recommend this a five star.

Wish we had found NWV sooner

One thing I really appreciated was that there was always someone there to greet you when you arrived. The director, the director of sales were always upbeat and said hello. The staff did a beautiful job caring for my mom. An example is they knew my mom liked to wear her jewelry so every day they would help her pick out a necklace! The size and layout of the apartment was excellent. The only thing I wish they had was storage in the bathroom. my mom was on a purée diet when the cook stood an excellent job with that. …

You don't want to take your loved one any other place!!

NWV felt like the right place for our mom the minute we walked in the door to meet with Rick. He spent hours with us detailing the care that she would receive, the services offered and emphasizing that after some time she would hopefully feel comfortable and at home. Every single person that works at NWV is absolutely amazing! The individual care and concern they have shown sometimes brings tears to my eyes. We never thought that Mom would get up and participate in the daily activities, but they go to her room a…

I went on a tour and saw a lot of things I don't see at other facilities. I saw a caring staff. The residents look clean and well kept. The rooms are beautiful looking and big. The building has a warm feeling of home.