Community profile

Providence House

180 Corey Road, Brighton, MA

Assisted LivingMemory Care

★ 4.013 reviewsRead reviews

About the community

About Providence House

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Family and resident feedback

4.0 out of 5 from 13 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Providence House review

Overall experience - Overall my experience with Providence House is very good. My meeting with [name removed] was very pleasant, informative and professional. She explained each step and helped get me through a ton of paperwork needed for Providence House and the State. She always responded in a timely manner whenever I had questions and offered suggestions when I had to buy furniture for [name removed]. Cleanliness of the facility - Clean and pleasantly inviting Friendliness - friendly from the front desk an…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousApril 23, 2025Published source

★★★★★

Critical

Changing management failures

My aunt lived here for a while until we could move her out. It looks like management will now accept anyone who can pay the price, regardless of whether they are a good fit or not. Hence, we have unsanitary conditions with frequent urination in the dining hall and elevators. Some of the resident should be in the memory loss wing because they appear to be catatonic. The meals are not fresh food and Only a few of the activities actually take place. Rumors are [removed] management is going to sell this place soon so I…

See category ratings
Cleanliness
1.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
LeighAugust 15, 2024Published source

★★★★★

Critical

Management changes are never for the better

The surprisingly positive reviews for providence house suggest a marketing time team doing their job quite well. I wish the same thing could be said for the level of care at this place. they seem to have downgraded their acceptance rate to include people with very telling alcohol and drug problems who tend to make the place feel unsafe. Overall, the places mediocre at best and at worst management is very unresponsive to resident needs. Promises of trips outside the facility are seldom fulfilled. The quality of nurs…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
2.0 / 5
Meals & Dining
1.0 / 5
Mauri MAugust 9, 2024Published source

★★★★★

Critical

Don’t believe the hype about this place

The marketing team does a good job of making this place seem OK. But it’s not. The criteria for acceptance is dismal so as to make for an unsafe environment. Drinking and drug problems abound. They have severely lowered the quality of client population and will except almost anybody. It seems so long as you can pay the hefty$[removed] monthly note. Management has changed several times. They are largely unresponsive to resident needs. Things like advertised buddy programs for newcomers and so forth never materialize…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Leslie LAugust 8, 2024Published source

★★★★★

Critical

DONT move here!

I’m deeply disappointed with the management at Providence House, particularly with [name removed], the RCD. Her leadership is driving the facility downhill, and her behavior is utterly unprofessional. [name removed] is extremely difficult to reach and only responds when I include other directors in emails. I've witnessed her screaming at the activities director in front of patients and visitors, which is unacceptable. Her rudeness is matched by her staff([names removed]) who seem to mirror her negative attitude. …

See category ratings
Cleanliness
3.0 / 5
Friendliness
2.0 / 5
Care Services
1.0 / 5
Activities
2.0 / 5
Staff
2.0 / 5
Meals & Dining
3.0 / 5
AnonymousJuly 28, 2024Published source

★★★★★

Positive

Providence House

I am so Happy that we found Providence House. The Sales and Marketing Director was so welcoming and informative of all they have to offer. She takes her time to answer all your questions and goes above and beyond to help in any way. Her compassion really shows through her work and everyday affairs. Everyone is so nice and it makes it feel like a Home not a facility. My mother loves it there. We cannot say enough good things about the staff and residence. Very grateful to call it home for our mother.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LisaDecember 13, 2023Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
November 5, 2026

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked November 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Providence House – Brighton, MA | CareOpenly