Studio
Assisted Living · 0 bedroom
Published starting price
Schedule a visit →$6,900/month
Care fees not included
Checked August 1, 2026Community profile
Susan Bailis
352 Massachusetts Avenue, Boston, MA
Assisted LivingIndependent LivingMemory Care
★ 4.010 reviewsRead reviews
About the community
About Susan Bailis
Published floor plans
1 Bedroom
Assisted Living · 1 bedroom
Published starting price
Schedule a visit →$7,007/month
Care fees not included
Checked August 1, 2026Tracked published prices
Price history by floor plan
Compare floor plans over time. The lowest current option with tracked history is selected first.
Studio$6,900 observed · tracking future changes
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
4.0 out of 5 from 10 reviews
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositivePleasant Experience
Everyone is nice and welcoming. They made the process easy. They were very accessible. I would recommend it to others. My dad is happy and finds the food enjoyable.
★★★★★
PositiveI visited this facility
I toured Susan Bailis Assisted Living. It's centrally located in downtown Boston, and its facilities are clean and well-maintained. The units are small, and the prices are high for the area. The staff was great. They seemed close to the residents.
★★★★★
PositiveWonderful place right in Boston
5 across the board- The staff are all very friendly and helpful. Unfortunately, my mom needs memory care now and we have to move her. I wish she could have stayed at SB longer.
★★★★★
Positiveour families experience
My review of Susan Bailis is excellent. [name removed] , the. Exec Dtr, [name removed] & [name removed], the nurse were all so helpful. [name removed]went above & beyond his responsibility to help & keep Sheila there. Unfortunately, she was not well enough to live there for more than a week & ended up back in the hospital/rehabs several times. I would highly recommend Susan Bailis as a most desirable place to live.
★★★★★
PositiveA Great New Home for Mom
My Mom is a resident at Susan Bailis Assisted Living Community and everything has been good for her at this facility so far. The staff is very friendly and diverse and helpful if there is an issue. The housekeeping is consistently good and unobtrusive. The facility was extremely helpful in the moving process, contacting the previous facility and facilitating arrangements wherever possible. They were also very helpful in preparing the necessary paperwork required in an interstate move. I would recommend Susan Bailis…
★★★★★
CriticalI visited this facility
I went to see Susan Bailis Assisted Living and a nice person showed us around. It's in a wonderful neighborhood, it's very appealing to be in the city where they are. But the facility itself was tired-looking. They had a bit of a flood and there had been a bit of a fire, so they're fixing up some problems. The rooms were small, the furniture was tired-looking, and some of the residents sort of looked like they came from the homeless shelter. The feeling when you come into an assisted living place, if…
Verified overview
What we know from public sources
- Care options
- Assisted Living, Memory Care, Independent Living
- Operator
- Hallkeen Management
- Public price status
- Published starting price available
- Last source check
- October 21, 2026
Source-published features
Amenities and services
Grouped so you can scan what affects day-to-day life before opening an operator page.
Meals & dining
- Restaurant Style Dining
- Professional Chef
- Guest Meals
- Meals Provided
- No Sugar
- Vegetarian
- Low / No Sodium
- Gluten-free
- Café or Bistro
Health & wellness
- Non-Ambulatory Care
- Memory Care
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
Services & convenience
- Housekeeping
- Grocery Shopping and Errands
- Beautician
- Laundry Service / Drycleaning
- Spanish
- English
- French
- Property Convenient to Public Transit
- Resident Parking Available
- Transportation at Cost
- Covered Parking
- Complimentary Transportation
- Dogs Allowed
- Cats Allowed
Activities & engagement
- Visiting Chaplain or Priest
- Activities On-site
- Stretching Classes
- BBQs or Picnics
- Birthday Parties
- Tai Chi
- Live Musical Performances
- Trivia Games
- Educational Speakers / Life Long Learning
- Gardening Club
- Day Trips and Outings
- Quilting or Sewing Club
- Pet-focused Programs
- Art Classes
- Bible Study Group
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Book Club
- Karaoke
- Walking Club
- Bridge Club
- Catholic Services
- Holiday Parties
- Devotional Activities Offsite
- Happy Hour
- Activities Off-site
- Intergenerational Programs
Outdoor spaces
- Raised Garden Beds
- Piano or Organ
- Arts and Crafts Center
- Movie or Theater Room
- Computer or Media Center
- Barber Shop
- Library
- Central Fireplace
- Outside Patio
- Beauty Salon
- Indoor Common Areas
- Meeting Room
- TV Lounge
- Outdoor Common Areas
- Fitness Center
Apartment & room features
- Ground Floor Units
- Air Conditioned
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Handicap Accessible
- Kitchenette
- Respite or Short Term Stays Offered
Official oversight
Inspection and quality records
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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Published price comparison
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Susan Bailis$6,900/month
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