Radcliffe Place

I visited this facility

I will be moving into Radcliffe Place Senior Living. It's an independent senior living and they are a government-subsidized community. So, their lease is much more affordable than going out on the regular market. The staff was very good, and that's one of the things that impressed me about the facility.

I am/was a resident of this facility

I live in Radcliffe Place. It is in a beautiful location. The grounds were beautiful, but they managed to ruin it. We had beautiful cedars and ornamentals. We never see the hydrangeas bloom. They don't do background checks on anybody coming in here anymore. They used to when I first moved here eight years ago, but that was a different management. It was beautiful when I moved in. Now, there's water running down the side of the building. I've told them and I've taken videos of it, but they don&ap…

I visited this facility

Back in February I spoke with the manager and the call was very pleasant and informative. She took my information and told me it was okay to call once a month. I called about a month later and spoke with the receptionist. I left my name and number for the manager. About four days later I received a call from the manager stating that two apartments were coming available one of which I qualified for. I called 2, 3 times leaving messages and once was disconnected, Finally I was able to connect with the manager who set…

I visited this facility

Went for a tour yesterday- she assured me she would call me by end of day - heard nothing Left a voicemail that night - still no contact the following day. Unprofessional at best Except for a few 2 bedroom units - there are no bathtubs. Elevators are poorly placed causing many residents to have to walk a long way to get to their unit Parking is not close to the building entrance and none are assigned to the residents

I went yesterday to tour the building and was discussing several options with them. She assured me she would speak with the manager and get back to me by end of day. I heard nothing so called that evening and left a voicemail indicating she did not f/u. Again the next day = nothing. If they treat potential tenants like this - imagine how they treat their residents? If someone takes the time to come and take a look - it is extremely rude and unprofessional to not f/u as promised. Most of their units except for som…

I am/was a resident of this facility

The maintenance crew is top notch. The apartments are nice. But, NOT so much the front desk. They have either been told to be vague and unresponsive, or they do it because they just don't want to be helpful. The majority of the time you get... I'll let someone know; or I wasn't told (even tho you saw it written on that yellow pad that supposedly has everything documented); or YOU are given a phone number to contact help like it is the residents responsibliity; or they tell you the correct person has …