★★★★★
PositiveRivermere Senior Living
It's a very nice place. It is spotless and the staff are very good and attentive. The food is not so good.
Community profile
291 Federal Rd, Brookfield, CT
★ 4.519 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveIt's a very nice place. It is spotless and the staff are very good and attentive. The food is not so good.
★★★★★
PositiveEvery thing and every one has either lived up to or exceeded our expectations. My dad is calling regularly to rave about the fitness activities, the meals and the kindness and consideration of the staff. They changed ownership at the end of last month and are now owned by Epoch and I believe their new name is going to be Rivermere. No loss in quality so far.
★★★★★
PositiveOn a scale of one to five, I would give them 4 stars. And the only reason I am saying that is because it was a beautiful Facility. The room size was beautiful. We had a one bedroom plus a sitting area in the kitchen at staff was wonderful for the most part and the place was immaculately kept however, and this one was a big one for me. My husband ended up passing away three weeks after he arrived. He passed away around 10 PM and I did get a call from a staffer that was checking on him. But in the remainder days into…
★★★★★
PositiveI give everything a 5. I was really impressed with Charter when I was visiting and now that my sister has been there a month, I'm still very impressed and satisfied with the choice. When a new person moves into Charter, they really work hard to make that person feel comfortable and welcomed. Helping them to integrate into all that Charter has to offer and showing the friendliness of staff and other residents to feel like part of the community.
★★★★★
PositiveI'd give them 4 stars. Food is 50-50 someday better than others. Staff some are outstanding, CNA's are not that great. Very clean. Activity director is 5*! Exercise is great. The building is very nice. 90% positive. Upper management very open to fix a problem.
★★★★★
CriticalOverall, there have been some challenges with communication and timely follow-through on certain requests and services, as well as occasional concerns with coordination of care. That said, the aides and nurses have been excellent - they are very caring, attentive, and supportive. The food has also been very good. The memory care setting may not be the right fit for every resident, especially for those who are more socially engaged, as opportunities for meaningful interaction can vary.
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 22, 2026.