Community profile

Sundance Inn Health Center

2034 Sundance Parkway, New Braunfels, TX

Skilled Nursing

★ 2.630 reviewsRead reviews

About the community

About Sundance Inn Health Center

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 24, 2026 at 4:33 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 7:18 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.6 out of 5 from 30 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

My husband was admitted on a Sunday and on Monday he was left in the wheelchair alone in the room, fell & hit his head, was taken to the emergency room. He has both legs amputated and had no strength so should have been left alone. On Friday, again he was taken to the emergency room, he was found in the morning unresponsive. This is 100% negligence on the staff and the facility. Only words are thrown out but no actions taken. Pretty in the outside but ugly in the inside.

RosieJune 8, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

I rarely write a review, but this place needs to be spoken about. My dad had a stroke in March and was referred to Sundance as it was supposed to be top rated. We had problems from the start. It took almost 3 days to get him assessed because of a holiday weekend. Therefore he laid in that hospital bed for 3 days with no assistance from any of the staff. The nurses are terrible! No bedside manner, very rude and basically just ignores you and the help light. I’ve never seen such incompetence from a nursing facility. …

KristinMay 30, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mom was so neglected here that I actually had the nurse call 911 to get an ambulance to take her to ER. She had a UTI, she was dehydrated, and her medication was so totally off. Do not put anyone you care about here.

dacarlileSeptember 23, 2024Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mom was so neglected here that I actually had the nurse call 911 to get an ambulance to take her to ER. She had a UTI, she was dehydrated, and her medication was so totally off. Do not put anyone you care about here.

DougCSeptember 23, 2024Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

If you want your loved one to be mistreated this is the right facility to do so. The place has a lingering smell of vomit and feces (the carpet needs to be removed). There needs to be a disclaimer that there will not assistance provided you your loved from 5 pm to 7 am. So that if need to go to the bathroom are going to need to hold it until the next or soling the bed is the next best option. I do have say that the therapist are amazing. They are the only ones that care and take provide on the service that they pro…

AnguianoAugust 1, 2024Caring.com

★★★★★

Positive

I visited this facility

My mother was at Sundance Inn, New Braunfels, for skilled nursing rehabilitation. She is not someone that likes exercise, but at Sundance Inn, she enjoyed the therapy so much that she would go there even on her off days. This is a huge compliment to Christy and her rehabilitation team. You all are World Class!!! The facility is designed very welcoming, it is clean and the receptionists are nice and helpful. I visited my mother almost every day and the facility always smelt clean, which was nice for skilled nursing.…

Rosa S.June 14, 2022Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 24, 2026

Campus care settings

Skilled nursing

Sundance Inn Health Center

128 CMS-certified beds · CMS CCN 676472

Skilled nursing

Sundance Inn Health Center

Capacity not published

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 24, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 25, 2026

Skilled Nursing

Facility has the exact Skilled Nursing Facility NUCC taxonomy in a payer-published CMS Medicare Advantage provider-directory export; directory listing does not guarantee authorization or admission availability.

Official-source proxy—not an official marketing classification · observed October 19, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

TX Medicaid

Payer: TX Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services3/5 overall CMS rating · 3/5 health inspection · 2/5 staffing · 9 recent-cycle deficienciesView the official record ↗

Coverage last checked October 24, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Sundance Inn Health Center – New Braunfels, TX | CareOpenly