October 23, 2026 at 9:38 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
SUSQUEHANNA NURSING & REHABILITATION CENTER, L L C
282 Riverside Dr, Johnson City, NY
★ 1.818 reviewsRead reviews
About the community
About SUSQUEHANNA NURSING & REHABILITATION CENTER, L L C
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
1.8 out of 5 from 18 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
I would not recommend placing anyone that you care about here. My uncle was here and would rather die than every go back. The place is unclean; staff is not friendly and doesn't really care about the patients. Administration doesn't return calls or offer any help. I put in a transfer request which was never processed. Now they have issued a bill for $500 per day in upwards of 19K for horrible treatment.
★★★★★
CriticalI am a friend or relative of a current/past resident
If I could give zero stars it would be more appropriate. The place is very dirty. The staff is rude and uncaring. I witnessed CNAs arguing with each other more than once. I heard a nurse complaining about taking care of a resident (I thought that was their job). One nurse dresses inappropriate for work wearing stretch pants,heals,long finger nails looked like she spent the night out and came to work. They leave residents lay in their beds in their waste. I could go on and on but my best advise is keep your loved on…
★★★★★
CriticalI am a friend or relative of a current/past resident
Very poor attention to details. Stuff disappears I bring in ,markers out of her drawer I lable stuff with ,Blankets , hearing aids .Ya ask about it and it They pay no attention to you . If something gets lost or taken nobody cares . Patient care is to be desired to Not many care about what they do for a living here. Activities have been asked to stop and give my mom coffee when coffee cart comes around because she can't get it herself . They don't listen. Same with manicures.
★★★★★
CriticalI am a friend or relative of a current/past resident
Our experience with Susquehanna Nursing And Rehab Center LLC was fair. It was below average. It was not perfect. There were many concerns while my dad was there. They didn't really care much about cleaning the facility. It was very old and needed to be renovated completely. Plus, they had too many residents living there. When it comes to laundry, we missed many of my father's belongings. His laundry never got back to us. but they actually tried to help him the best, in terms of cleaning him and changing h…
★★★★★
CriticalI am a friend or relative of a current/past resident
The rooms are depressing. Despite signs in the room saying " family does laundry" again this week my moms drawers were totally empty. Literally no clothes in her room so she wore the same clothes for 3 days. Ridiculous that they take her clothes from her drawers. As soon as we can find a better place we will get her out. Absolutely treated with no dignity
★★★★★
CriticalI am a friend or relative of a current/past resident
Horrible, horrible place. Do not let your loved ones end up here. Facility is dirty, smelly, and inadequate. There is no ice for the residents. There are no microwaves to be able to heat food from home. Rooms have one small bed and an uncomfortable chair. Even if they ever got a patient out of bed there is no place for them to sit and be comfortable. They are very understaffed. They do not respond to call buttons and when you ask for help they simply say sorry can't do it. Our dad is there for rehab and they j…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 24, 2026
Campus care settings
Adult day program
Susquehanna Nursing & Rehabilitation Center, L L C
Capacity not published
Skilled nursing
SUSQUEHANNA NURSING & REHABILITATION CENTER, L L C
160 CMS-certified beds · CMS CCN 335393
How care is delivered
Day, long-term, and short-stay services
Service format is separate from care need. Respite means temporary substitute care intended to give a regular caregiver relief. “Not publicly confirmed” is not the same as “No.”
Adult day program
Medical adult day
Respite purpose: Not publicly confirmed · Overnight: No
Payment: Self-pay not publicly confirmed
New York State Department of Health Adult Day Health Care Programs ↗ · source dated August 19, 2026Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 24, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 335393 · Centers for Medicare & Medicaid Services · official source ↗
- STATE FACILITY LICENSE: 0303307N · New York State Department of Health · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
NY Medicaid
Payer: NY Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 24, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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