The Mansion at Waterford

Our families experience

Overall my dad is doing great there. He doesn't eat in the dining room everyday, but goes when something sounds good. He has a small frig and likes leftovers. Staff call him by name, he likes that he is known even if he doesn't know their names. Small apartment good for him, once a week vacuum and bathroom cleaned. Occasionally misses an assisted shower day, but he doesn't want to remind staff or ask. Front desk staff very helpful, friendly. Activities person often comes to his apartment and asks him if he wants to…

A great little community, would definitely recommend.

I would rate everything a solid 5. The staff is very helpful and friendly. The food is very good, the facility are well maintained and clean. There are plenty of activities throughout the day to keep folks occupied.

The Mansion at Waterford

I don't think her meds were handled as well as they could have been. Otherwise I think it's a really good place.

Highly recommended

The staff was very good at working with us during the difficult time my father was having. He did have multiple exit attempts and actually did get out of the facility. At that time we were forced to leave. The staff was understanding and helpful during this time however

A lovely place! Just unfortunate that they leased their last available space that morning! But we are certainly keeping them in our “back pocket” should something become available.

Overall recommend

There are daily activities, housecleaning once a week. My dad thinks the food is good. There’s not as much medical care as I expected, like a dressing after a fall takes awhile to locate. They check on dad throughout the day, reminding him of mealtime and activities starting. Outside area is nice.