Community profile

The Neighborhood in Rio Rancho

900 Loma Colorado Blvd NE, Rio Rancho, NM

Assisted LivingMemory CareIndependent LivingSkilled Nursing

★ 0.518 reviewsRead reviews

About the community

About The Neighborhood in Rio Rancho

The Neighborhood in Rio Rancho, New Mexico, is a Life Plan Community offering seniors multiple living options to best meet their needs on a single campus. The community features independent living, assisted living, skilled nursing care, and memory care services. So, whether your loved one simply wants to say goodbye to home maintenance and chores, needs assistance due to health challenges, or lives with dementia, The…

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 26, 2026 at 2:03 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. August 27, 2026 at 1:33 AM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

0.5 out of 5 from 18 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

I visited The Neighborhood in Rio Rancho I. It looked like all of the units had balconies, which is important to me to have a little connection to the outside world. I have a nice patio at home, and I hate to just be in a place where I don't have any access to fresh air. They have lots of activities, and the dining room was very nice. I had a meal there and that was nice. I had a good tour of a couple of the different sizes of rooms. The staff was very knowledgeable and able to talk to you about options and fi…

JenniferOctober 21, 2025Caring.com

★★★★★

Critical

Review for Neighborhood in Rio Rancho Community

It was not a good place.. their staffing was always low and only a few nurses were good.

AnonymousAugust 7, 2025Published source

★★★★★

Critical

Not a Good Fit for My Loved One

I was not happy. My mother is at a beautiful residential place now and she's so safe and happy and she's getting her needs met.

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Care Services
1.0 / 5
AnonymousMay 30, 2025Published source

★★★★★

Positive

I visited this facility

I toured The Neighborhood in Rio Rancho I. You can do aging in place and never have to move to another facility. The staff was very nice. It was very nice. It's a fairly new building. They're one of the very few retirement places that have a swimming pool. I felt like it's a very nice place and that it would be comfortable there. The sizes of the rooms are average, too. The biggest drawback is you have to buy in and the cheapest buy-in is like $300,000. You buy in for $300,000 for a one-bedroom in in…

Dave.52September 13, 2024Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

We moved my parents into The Neighborhood In Rio Rancho I. It's very pleasant and clean. It's light and cheerful. The staff members and the head nurse are very accommodating. They allowed us to move my parents into the facility even though they both had Covid. That's incredible. They put them in isolation, but they still allowed us to take them there because they needed a lot of assistance, so that was amazing for us. And they made it happen and they helped us get to move there in a very timely manne…

CindaMay 6, 2024Caring.com

★★★★★

Positive

I visited this facility

The tour I had at The Neighborhood In Rio Rancho was great. The cost was not. The staff was very caring, helpful, and congenial. The units were very beautiful.

RoseNovember 8, 2023Caring.com

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living, Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 26, 2026

Campus care settings

Skilled nursing

The Neighborhood in Rio Rancho

48 CMS-certified beds · CMS CCN 325130

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 26, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Restaurant Style Dining
  • Professional Chef
  • Café or Bistro
  • Private Dining Room
  • Gluten-free
  • Vegan
  • Low / No Sodium
  • Kosher
  • Vegetarian
  • Special Dining Programs
  • Guest Meals
  • Room Service
  • Meals Provided
  • No Sugar

Health & wellness

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • English
  • Spanish

Activities & engagement

  • Protestant Services
  • Gardening Club
  • Water Aerobics
  • Trivia Games
  • Live Musical Performances
  • Sensory-based Programs
  • Live Well Programs
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Holiday Parties
  • Other Religious Services
  • Walking Club
  • Devotional Activities Offsite
  • Karaoke
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Art Classes
  • Live Dance or Theater Performances
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Cards / Pinochle Club
  • Stretching Classes
  • BBQs or Picnics
  • Christian Services
  • Activities On-site
  • Catholic Services
  • Happy Hour
  • Dances
  • Wii Bowling
  • Pet-focused Programs

Outdoor spaces

  • TV Lounge
  • Outdoor Common Areas
  • Indoor Common Areas
  • Meeting Room
  • Central Fireplace
  • Indoor Atrium
  • Main Street Shops
  • Beauty Salon
  • Outside Patio
  • Barber Shop
  • Private Bath
  • Library
  • Computer or Media Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Billiards Lounge
  • Jacuzzi
  • Woodworking Shop
  • Fitness Center
  • Golf Course or Putting Green
  • Swimming Pool
  • Piano or Organ
  • Game Room

Apartment & room features

  • Bath Tubs
  • Kitchenette
  • Full kitchen
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Air Conditioned
  • Ground Floor Units

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

NM Medicaid

Payer: NM Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 4/5 staffing · 11 recent-cycle deficienciesView the official record ↗

Coverage last checked October 26, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required