★★★★★
CriticalDo not recommend
Their memory care here is awful. I would not recommend this facility to others looking.
Community profile
3281 Long Prairie Rd, Flower Mound, TX
★ 4.037 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalTheir memory care here is awful. I would not recommend this facility to others looking.
★★★★★
CriticalMy mom lived in memory care at The Oaks for a short period of time. Pros included many kind and loving caregivers, clean and safe accommodations, knowledgeable nurses, good food, very “pretty and put together” on the outside. Cons included the “absence” of a director, being passed off to someone else when I wanted to speak with the director, billing issues after move out, some caregivers inexperienced and/or not cut out for this type of work that takes a special calling. The Oaks may be fine for assisted living …
★★★★★
PositiveMy mother has been a resident at The Oaks at Flower Mound for over a year and it has been a great year due to the facility, care, meals, activities and very helpful staff... but the level of care she received following her recent fall and broken hip truly exceeded all expectations. The entire team has been a godsend during this challenging time, and we cannot recommend them highly enough. We want to specifically recognize two exceptional individuals: [names removed] Their dedication to my 88-year-old mother's reco…
★★★★★
PositiveWe rank The Oaks 5 out of 5 stars. High level of professionalism and friendliness throughout ALL teams. We feel very blessed to have my mom in such a well managed community. The Oaks is an extremely positive, uplifting, energetic environment. Dining, activities, medical care, housekeeping are all top notch! If anyone has to go on wait list, they should do so and be patient knowing that once an apartment becomes available it is absolutely worth the wait!
★★★★★
Positive5 for all. The Oaks is really exceptional. Very professional and caring. My mother is very happy and the staff is great about both working with her and keeping me informed. The facility is always clean and in great shape.
★★★★★
PositiveThey are super nice and friendly. Very personal like a family member relationship. And I gave the pricing a low but all care facilities are expensive
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.