Community profile

Willow Grove

10043 Idlewild Rd, Matthews, NC

Independent Living

★ 4.5115 reviewsRead reviews

About the community

About Willow Grove

Spend your retirement years in the serenity of Holiday Willow Grove — a Holiday Retirement community offering great amenities, independent living services, and a supportive atmosphere. This craftsman-style community is settled in the quiet countryside of Matthews, North Carolina, just across the street from Idlewild Road Park. Holiday Willow Grove is central to Carolinas Medical Center, SouthPark Mall, and the Old…

Published floor plans

Studio

Independent Living · 0 bedroom

Published starting price

$2,574/month

Care fees not included

Checked October 4, 2026
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1 Bedroom

Independent Living · 1 bedroom

Published starting price

$2,640/month

Care fees not included

Checked October 4, 2026
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2 Bedrooms

Independent Living · 2 bedroom

Published starting price

$3,992/month

Care fees not included

Checked October 4, 2026
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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$2,574 currently · +$155 since Aug 5, 2026
$2,574$2,419Aug 5, 2026Oct 4, 2026

Based on 2 observed source-published starting-price points. Dates are when we observed each value.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 3, 2026 at 9:32 PM PDT

    3 changes detected in this data refresh

    Published price updated

    1 Bedroom published price changed from $2,639 to $2,640.

    Published source ↗

    Published price updated

    Studio published price changed from $2,419 to $2,574.

    Published source ↗

    Published price updated

    2 Bedrooms published price changed from $3,999 to $3,992.

    Published source ↗

Family and resident feedback

4.5 out of 5 from 115 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Review for Holiday Willow Grove

Staff are nice. Care is good. Food has gotten better, activities are ok but unhappy how it seemed that prayer group that was started was not welcomed at WG. Cleanliness is ok. MiL was disappointed about only elevator was inoperable for over a week (9 days).

AnonymousSeptember 14, 2026Published source

★★★★★

Critical

Holiday Willow Grove

Cockroaches in my dad's apartment ; he had 8 dead ones when we moved him out! He was constantly complaining of roaches. We sprayed they sprayed once a month! Food was tasteless. Very small portions served. Fancy names poor quality .The maid only spent 15 minutes cleaning the room and changing the bed once a week. Staff were friendly. Room size was nice. The bathroom was not cleaned correctly.

See category ratings
Cleanliness
3.0 / 5
Friendliness
4.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
4.0 / 5
Meals & Dining
1.0 / 5
AnonymousSeptember 9, 2026Published source

★★★★★

Critical

Need better communication

Communication was not that good. Maybe a staffing situation when we were registering. But even now, staff is minimum with help. Kind of attitude of "that's the way it is". The elevator was out for 5/6 days last week. They delivered food to people but no communication and/or updates on what/why was going on. Just "that's the way..." . Feels like, once you're moved in, no more nice. Also, change in extra help staff, no communication. However, we've made a good relationship with the staff, maintenance guy, "[name remo…

Pam WSeptember 8, 2026Published source

★★★★★

Critical

Our Family's Experience

She loves her one-bedroom apartment as far as the size and that it has windows that look out on the woods. She finds some of the staff very helpful. She doesn't care for the food.

See category ratings
Cleanliness
3.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
2.0 / 5
AnonymousSeptember 1, 2026Published source

★★★★★

Critical

Review for Holiday Willow Grove

The apartment itself is pretty great in size and they live in there comfortably. The activities are good too. However, the staff don't care about the residents, the food has gotten really bad, they don't provide the cleaning services that are paid for (though the facility itself is kept clean). We're looking to move them elsewhere

JCJuly 28, 2026Published source

★★★★★

Positive

My Holiday Willow Grove experience

Staff friendly & caring. We have a great 2 bedroom corner apt. with lots of windows. Very clean (remodeled after burst pipe a few yrs ago). Food 80%. Only one chair exercise class by a real person. Others are on You Tube - but it's a good 1/2 hr workout. There is Bingo 3-4 x a wk., Corn hole, Rummikub, Mexican, Rosary Communion, 4pm service on Sunday, Bible Study, prayer group, Monthly book group, arts & crafts. etc. I do cook some despite no stove. I have a toaster oven, crock pot, rice cooker (it can boil eggs).…

AnonymousJuly 1, 2026Published source

Verified overview

What we know from public sources

Care options
Independent Living
Public price status
Published starting price available
Last source check
October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided
  • Private Dining Room

Health & wellness

  • Staffing & Ancillary Services
  • Medication Management

Services & convenience

  • Covered Parking
  • Transportation at Cost
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping
  • American Sign Language
  • English

Activities & engagement

  • Holiday Parties
  • Happy Hour
  • Cooking Classes
  • BBQs or Picnics
  • Book Club
  • Cards / Pinochle Club
  • Art Classes
  • Community Service Organizations
  • Intergenerational Programs
  • Community Service Programs
  • Bible Study Group
  • Men's Club
  • Day Trips and Outings
  • Activities On-site
  • Choir / Singing Club
  • Quilting or Sewing Club
  • Live Musical Performances
  • Current Events Club
  • Birthday Parties
  • Pet-focused Programs
  • Cooking Club
  • Karaoke
  • Resident Band or Musicians
  • Trivia Games
  • Walking Club
  • Live Well Programs
  • Catholic Services
  • Christian Services
  • Wine Tasting
  • Stretching Classes
  • Dances
  • Protestant Services
  • Bridge Club
  • Forever Fit
  • Wii Bowling
  • Activities Off-site
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Gardening Club

Outdoor spaces

  • Computer or Media Center
  • Library
  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Indoor Common Areas
  • Indoor Atrium
  • Outside Patio
  • Beauty Salon
  • Meeting Room
  • Game Room
  • Piano or Organ
  • Fitness Center

Apartment & room features

  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Cable or Satellite TV
  • Private patio, deck, or balcony
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Kitchenette
  • Handicap Accessible
  • Air Conditioned
  • Garden View

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required