Community profile

Brookdale Lake Highlands

9715 Plano Rd, Dallas, TX

Assisted LivingMemory CareIndependent Living

★ 4.787 reviewsRead reviews

About the community

About Brookdale Lake Highlands

These are your years to make the most of, which means your preferences and care needs come first, at Brookdale Lake Highlands. With memory care and assisted living services available when needed, you and family members alike can rest easy knowing staff is prepared and ready to assist. Rest assured, Brookdale’s skilled team members are available 24 hours a day, seven days a week to be alerted to an emergency. The…

Published floor plans

Family and resident feedback

4.7 out of 5 from 87 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

A good place for my dad!

It was a very positive experience getting my father in Brookdale. Staffers are friendly and caring. My father is not social and does not take advantage of the activities, although we did participate in a Labor Day BBQ celebration which was extremely good. The apartment is perfect size for my father. Food is decent, nice square meals. Very satisfied.

JosephSeptember 24, 2026Published source

★★★★★

Positive

The facilities appeared to be clean and in good repair and the staff were friendly and helpful. We will consider this place as one of our possibilities for elder care.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Richard MAugust 26, 2026Published source

★★★★★

Positive

Took Great Care of Mother In Law

My MIL lived at Brookdale Lake Highlands for right at 2 years and her care was exceptional. We originally placed her in the assisted living side, but it became apparently quickly that she needed memory care. The facility worked with us on this and was very accommodating along the way. In addition, Brookdale assisted us in securing Hospice to add an additional level of care for her. Every time we visited (unannounced), my MIL was very clean and well cared for - her hair smelled nice, her clothes were clean, and she …

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Wendy RoccoJanuary 2, 2026Published source

★★★★★

Positive

Review for Brookdale Lake Highlands

They have been great for us. My mom really likes it. I would recommend

CRNovember 21, 2025Published source

★★★★★

Positive

Wonderful care for my wife

I recently had to locate a place for memory care for my wife. After visiting with the staff of Brookdale Lake Highlands, I knew I didn't have to look any further. The staff was very caring and obviously had my wife's best interests at heart. The residents I saw during my visit all seemed very happy and content. That feeling was confirmed later as I was leaving after my first visit. I walked out with the daughter of a current memory care resident. When I told her I was thinking about placing my wife there, she said …

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Brooks BOctober 17, 2025Published source

★★★★★

Critical

Review for Brookdale Lake Highlands

Either the button they gave her to wear around her neck and push for assistance did Not work or they ignored her. Either is unacceptable.

AnonymousSeptember 2, 2025Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
November 4, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • Vegetarian
  • Guest Meals
  • Special Dining Programs
  • Gluten-free
  • Pureed Meals
  • Vegan
  • No Sugar
  • Meals Provided
  • Restaurant Style Dining
  • Room Service
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • English
  • Spanish
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Activities & engagement

  • Visiting Chaplain or Priest
  • Activities Off-site
  • Devotional Activities Offsite
  • Walking Club
  • Other Religious Services
  • Bridge Club
  • Holiday Parties
  • Book Club
  • Devotional Activities On-Site
  • Karaoke
  • Live Dance or Theater Performances
  • Art Classes
  • Day Trips and Outings
  • Gardening Club
  • Live Musical Performances
  • Trivia Games
  • Brain fitness / Dakim
  • Tai Chi
  • Forever Fit
  • Community Service Programs
  • Live Well Programs
  • Light Therapy Programs
  • Sensory-based Programs
  • Activities On-site
  • Christian Services
  • Wine Tasting
  • Dances
  • Happy Hour
  • Catholic Services
  • Bible Study Group
  • Pet-focused Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Men's Club
  • Cards / Pinochle Club
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics

Outdoor spaces

  • Indoor Common Areas
  • Outside Patio
  • Library
  • Computer or Media Center
  • Beauty Salon
  • Fitness Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room
  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room

Apartment & room features

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked November 4, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required