Coastal Heights Senior Living

Lovely, Cozy Home for Mom and Dad

We are in Oregon, so we don't see [name removed] and [name removed] (my husband's parents) very often, but we do phone them regularly. [name removed] sold them on Coastal Heights - she really paid attention to their needs and worries and they trusted her. She was a big help in getting them to agree to make the move. It also helped that they got a veteran's discount, as they have always been very frugal. I know [name removed] job was to explain their contract in legal terms, but they didn't understand most of what…

Our family's experience

What a lovely facility! It was clean and well decorated. The staff was extremely helpful and generous with their time. Staff members provided valuable feedback regarding areas where my dad could require extra attention. I liked that residents could “age in place” with offerings like EmpowerMe physical training and APEX medical support onsite. The residents were kind and welcoming. Most importantly, they seemed happy there. The Director of Sales, Mary was very thorough - listening to our concerns and providing many …

Coastal Heights Senior Living

I like the facility and it watches over my client nicely. I would recommend to others. We use them for meds and weekly laundry and they do a great job.

The tour was very good and thorough. I am previewing for my brother, Only on erns add that price only includes 2 meals a day and no utilities. That makes it less competitive costwise to similar facilities.

Review for Coastal Heights Senior Living

Comments/suggestions - provide a facility orientation along with a laminated card referencing names and phone numbers for various areas of responsibility. For example, who to call to arrange physical therapy. Some departments are better at this than others. Something that is easily accessible-- maybe a table tent kind of thing. Separate sheets of paper are easily misplaced. Train staff better on what the various meals are ( example, what a chefs salad is). On several occasions the meals I ordered were not what was…

Amazing staff

Daily happy hour is nice. Friday happy hour includes live music. Not as many activities for active residents that don't drive. Rent only includes 2 meals a day instead of 3 (you pay for the third). This can minimize social time for residents who only leave their room for meals. Meals are also split into 2 shifts so residents don't interact with all the other residents at meal times. Only with those that are in their dining shift. Staff are amazing.